We are looking for an enthusiastic Receptionist/ Reservation agent to work in our hotel based in Earls Court, London.
Main duties will include the following:
- Checking guests in and out of the hotel
- Taking payments from guests
- Inputting new bookings into the hotel system and confirming them online
- Responding to customer enquiries and reviews in a quick and timely manner
- Dealing with in- house guest enquiries
- Maintaining the organistaion & cleanliness of the Front Desk at all times
- Filing
- Monitoring petty cash
Shifts will be a 2 day mixture of day (8am- 4pm) and evening shifts (4- 11.30pm) worked over the week and weekend.
Ideally the candidate will have some experience in hospitality / tourism, although this is not essential as training will be provided. Some experience in an administrative/ office environment required. The candidate will need to have strong customer service skills as well as the ability to use their own initiative. Excellent organisational skills, time-keeping and a smart appearance are imperative
Pay: £12.71-£12.72 per hour
Work Location: In person
