Looking for your next opportunity in administration? We have an exciting role for a Service Administrator to join our team and make an immediate impact.
To provide administration support and services
- First point of contact by phone and email from both clients, company technicians and sales force
- Checking / actioning Sales paperwork
- Checking / actioning Service paperwork
- Liaising with clients on a regular basis to update on work progress
- Taking ownership of queries and complaints
- Keeping database records up to date
- Producing and maintaining spreadsheets
- Filing
- Answering low level account queries
- Post
- General office duties
Skills Required
- Excellent Communication Skills – both written and verbal
- Strong Customer Service skills when dealing with clients via telephone and email
- Highly organised and flexible, with the ability to multitask and work to deadlines
- Good working knowledge of Microsoft Office and Excel
- Ability to stay calm under pressure
- Fast, accurate data entry skills, high attention to detail.
- Able to work under own initiative, be proactive and work efficiently as part of a team.
- Strong interpersonal skills.
- Detailed message taker
- Flexible, courteous, friendly and positive approach to work.
- ‘Can’ do attitude
Desired Skills
- Knowledge and experience gained within Service / FM industries
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
- Company pension
- Private medical insurance
Work Location: In person
Reference ID: JR215 / Cleankill
