We’re a friendly, family‑run independent retailer based in the B8 area of Birmingham, and we’re looking for a reliable, organised Administrator to join our small team. This is a full‑time, office‑based role where you’ll be a key part of the business, and we’re looking for someone who can hit the ground running and grow into an Office Manager position over time.
Responsibilities
- General administrative tasks including emails, filing, data entry and record‑keeping
- Basic bookkeeping (no VAT responsibilities)
- Handling customer enquiries, taking orders and making outbound calls when needed
- Using Office 365 confidently (Outlook, Excel, Word)
- Supporting the smooth running of the office and helping improve processes
- Working independently and managing your own workload
Hours
- Full‑time, Monday to Friday
- Working hours: 9:00am to 5:30pm
- Every other Saturday, with the option for a half‑day depending on workload
- Flexibility with working hours where needed
What We’re Looking For
- Reliable, punctual and organised
- Good attention to detail
- Confident working independently
- Comfortable speaking with customers over the phone
- Able to think on your feet and find efficient ways of working
- Keen to grow into an Office Manager role
- Happy to support a small, down‑to‑earth family business
Please provide a supporting statement stating your suitability for the role, as well as your CV.
Pay: £25,420.00-£30,000.00 per year
Work Location: In person
