As Head of Customer and Operations Support, you will lead the teams responsible for vessel planning, resource planning and operational delivery services at the Port. You will work closely with the Port Director, Deputy Port Director, Business Unit Managers and wider functional teams to achieve business performance objectives across customer service, financial performance and health and safety.
This is a varied leadership role where you will build strong relationships with customers, vessel agents, suppliers and internal stakeholders, ensuring service levels are achieved, commercial and financial controls are effective, and safe working practices are embedded across the operation.
You will have the opportunity to develop your experience in an operational port setting, influence how we deliver for customers and contribute directly to the performance, growth and ongoing development of the Port of Sheerness.
