Sussex Plumbing Supplies has been supporting plumbing & heating engineers across the Southeast since 2000. As part of IBMG, we combine national strength with true plumbing expertise at branch level.
Were looking for a hands-on Assistant Branch Manager to help lead a busy, customer-focused plumbing supplies branch.
This is not your typical merchant rolethis is a plumbing-focused environment, where product knowledge, trade relationships, and service really matter.
Youll support the Branch Manager in driving sales, leading the team, and delivering expert service to plumbing professionals.
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Serving plumbing & heating trade customers at the counter and by phone
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Providing expert product advice and solutions
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Supporting daily branch operations and team leadership
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Driving sales and customer growth
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Managing stock across core plumbing ranges
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Maintaining high standards of customer service and H&S
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Stepping up to run the branch when needed
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Experience in a plumbing merchant or plumbing/heating trade environment
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Supervisory or team leadership experience
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Strong customer focus and sales mindset
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Confident communicator who builds relationships easily
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Organised, proactive, and hands-on
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Competitive salary + bonus
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Staff discount on plumbing materials
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Training & career progression within IBMG
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Employee perks & wellbeing support
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A supportive, team-driven branch environment
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MondayFriday: 07:0017:00
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1 in 3 Saturdays: 08:0014:00
If youve got plumbing merchant experience and youre ready to step into a leadership role, we want to hear from you.
