Receptionist and Administrative Assistant – Welsh Bridge, Shrewsbury (full time)
We are looking for a professional, organised and friendly Receptionist and Administrative Assistant to join our busy Practice Support team at our Welsh Bridge office in Shrewsbury.
This is a varied front-of-house and administration role, ideal for someone who enjoys working with people, takes pride in delivering excellent client service and can remain calm, accurate and helpful in a busy office environment. You will be one of the first points of contact for clients, visitors, callers and colleagues, helping to create a welcoming and professional experience while supporting the smooth running of the office.
The role will involve:
· welcoming clients and visitors and supporting a positive front-of-house experience;
· answering, screening and directing telephone calls professionally and efficiently;
· taking accurate messages and supporting diary, appointment and meeting room arrangements;
· assisting with post, scanning, filing, archiving, photocopying and document handling;
· using office, telephone, Microsoft 365 and case management systems accurately;
· working collaboratively with colleagues across the firm; and
· handling confidential information carefully and in line with firm procedures.
We are looking for someone who:
· has a professional, welcoming and calm manner;
· communicates clearly and confidently by phone and in person;
· is organised, accurate and able to prioritise a varied workload;
· has good attention to detail and sound written communication skills;
· is comfortable using Microsoft 365 and general office systems;
· understands the importance of confidentiality; and
· brings a positive, flexible and team-focused approach.
Previous reception, customer service or office administration experience would be helpful, and experience in a legal, professional services or regulated environment would be an advantage. However, we welcome applications from candidates who can demonstrate the right attitude, client care skills and ability to work accurately in a professional environment.
What we offer:
· a supportive and experienced team;
· regular supervision, one-to-one meetings and performance reviews;
· training and support to develop your office administration, client care and systems knowledge;
· varied work supporting colleagues across the firm;
· competitive salary;
· NEST pension scheme;
· free onsite parking;
· 22 days’ holiday per year plus bank holidays;
· additional holiday days for long service;
· Westfield Health Cash Plan from day one; and
· Death in Service cover, subject to two years’ service.
If you are friendly, organised and committed to delivering excellent client service, we would be pleased to hear from you.
To apply: Please apply using the link below:
https://app.staffologyhr.co.uk/rReecruit/application/apply.aspx?cid=7077-1872A1C4-75A1-483F-ABAA-E30DB50C7A10&VacancyID=31153-EB0BF41F-6AE0-4893-82BA-8F0D163542F8
PLEASE NOTE THAT WE ARE NOT ACCEPTING APPLICATIONS VIA INDEED. Please follow the link above to apply via Staffology HR.
Job Types: Permanent, Full-time
Benefits:
Work Location: In person
