SENIOR RIDE OPERATOR & TRAINER

Merlin Entertainments -
Chertsey

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Job details

£13.21 an hour
14 days ago

Benefits

Employee discount

Qualifications

Administrative experience
Supervising experience
Leadership
Communication skills

Full job description

What you'll bring to the team

Strong leadership skills with the ability to coach, motivate, and develop teams.
Confident decision-making in fast-paced, high-pressure environments.
A guest-focused approach, delivering excellent service and resolving issues effectively.
Solid operational knowledge, including ride safety, compliance, and performance.
Effective problem-solving skills with a proactive mindset.
Strong communication and teamwork abilities across departments.
Experience in training and assessing team members to high standards.
Flexibility to support varying shifts and operational demands.
A strong commitment to health & safety and promoting a culture of compliance.
Alignment with company values, contributing to a positive and inclusive team environment.

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Qualifications & Experience

Experience in ride operations or a similar operational environment.
Previous supervisory or senior team experience.
Experience delivering training and supporting team development.
Good understanding of health & safety practices and emergency procedures.
Experience handling guest queries or escalations.
Familiarity with compliance systems (e.g. Sterling) is desirable.
Ability to operate across multiple rides/zones, including evacuation procedures.
Basic administrative skills, including maintaining records and performance logs.

Benefits

Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:

Monthly Bonus based on guest satisfaction
25% discount in our retail shops and restaurants and 40% off LEGO online
Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Discounted rates at Merlin hotels all over the world
Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.21/Hr.

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What you'll bring to the team

Qualifications & Experience

Benefits

Pay Range

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