Take the next step in your career with Ciceley Commercials Ltd as an Assistant Parts Manager at our Eurocentral dealership.
This role demands strong leadership, communication, and problem-solving skills to ensure efficient, high-quality service delivery. This role is directly involved in supporting the Aftersales Manager in day-to-day running of the Parts department, serving general public & trade customers, and the supply of our own workshop.
The main duties will include:
- Managing inventory
- Receiving and picking of orders
- Carrying out daily/weekly stock checking
- Ensuring parts store is kept tidy and organised
- Assisting with pre-picking of parts for the workshop
- Assisting and supervising other team members
- Planning efficient van delivery routes through use of company resource
- Supervision of van delivery drivers
- Driving sales to meet targets
- Developing and motivating the Parts team through use of KPI’s
- Ensuring excellent customer service to both retail and trade customers
- Assisting the Aftersales Manager with daily operations
- Ensuring compliance with current regulations.
Essential Criteria
- Practical experience in an After Sales environment
- Basic computer skills
- Good verbal and written communication skills
- Demonstrate a ‘can do’ positive attitude to challenges with the capability of bringing forward potential solutions
- Demonstrate leadership skills through effective delegation whilst developing a ‘thinking team spirit’
- Numerate
- Hard working with the ability to work under pressure
- Enthusiastic and dedicated approach to work
- Organised work ethic
- Safe and responsible work manner
- Customer focused
- Reliable and punctual
- Full UK Driving Licence
Benefits
- 23 days holiday plus bank holiday
- Additional days holiday following 5 years’ service (max 3 days)
- Cycle to Work Scheme
- Travel and Lifestyle Discount Membership
- Friendly team environment
- Award-winning dealership that is always looking to grow and develop its people and business
- Initial Mercedes-Benz product training provided
- Regular ongoing training with Mercedes-Benz to ensure remain expert in field
- Company Pension Scheme
The ideal candidate would:
- Possess commercial awareness and can understand the ‘bigger picture’ when applying a decision
- Possess strong interpersonal and mediation skills to communicate calmly and effectively
- Be able to analyse data, identify issues, and develop practical solutions to service challenges
- Contribute to strategic planning and the implementation of organisational goals.
About Ciceley Commercials Ltd
Ciceley Commercials Ltd is an award winning, Mercedes-Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle, Dumfries and Eurocentral. We are a family run business, established over 50 years ago and currently employ over 250 people.
This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership.
Job Type: Full-time
Benefits:
- Company pension
- On-site parking
Work Location: In person
