At Leeds Teaching Hospitals NHS Trust, we are developing a new and innovative approach to Enhanced Therapeutic Observation and Care (ETOC).
This model places compassion, therapeutic engagement, dignity, least restrictive practice and patient safety at the centre of enhanced care delivery.
We are looking for compassionate, resilient and curious individuals to join the ETOC Team as Enhanced Therapeutic Observation and Care Clinical Support Workers (ETOC CSWs). This is a six-month pilot role supporting some of the most vulnerable patients across the Trust.
Working under the direction of the ETOC Team Project Nurses and multidisciplinary clinical teams, you will provide enhanced therapeutic observation, meaningful engagement and delegated care support to patients who may be distressed, confused, cognitively impaired, experiencing delirium, living with mental health needs, at risk of falls, at risk of absconding, or presenting with behaviours that may place themselves or others at risk.
This is not a traditional “watch and observe” role. It is an active, therapeutic and person-centred role where your interaction, communication and emotional awareness will directly influence patient safety, dignity and experience. If you believe that human connection can transform care outcomes - we want to hear from you!
About the role
As an ETOC Clinical Support Worker, you will deliver enhanced therapeutic observation and care across clinical areas in response to patients requiring enhanced support.
You may be asked to provide:
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Within arm’s length care
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Within eyesight care
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Enhanced therapeutic engagement
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Reassurance and emotional support
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De-escalation and distraction strategies
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Support with personal care and daily living activities
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Observation, documentation and timely escalation of changes in risk or presentation
The role requires you to balance vigilance with compassion. You will help maintain safety while preserving dignity, independence, autonomy and least restrictive care wherever possible.
You will work flexibly across wards and clinical areas and may be redeployed at short notice depending on patient need before or during your shift.
Important information
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This is a six-month PILOT role only.
- We cannot provide VISA sponsorship via this seconded/fixed term position
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Comprehensive training will be provided the first two weeks of commencing the role
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FOR INTERNAL CANDIATES - Please ensure you have permission from your current line manager to be released for secondment
