Site & Storage Assistant
Astwood Storage – Astwood Business Park, Astwood Bank, Redditch B96
£13.00 per hour | Permanent | 25 hours per week
About Us
Astwood Storage is a self-storage facility located at Astwood Business Park, providing secure storage solutions alongside a thriving business community. We're looking for a motivated, practical and customer-focused Site & Storage Assistant to join our friendly team.
If you enjoy variety, like working both indoors and outdoors, and take pride in keeping facilities looking their best, we'd love to hear from you.
Salary
- £13.00 per hour
- Permanent position
- 25 hours per week
- Overtime available
Working Hours
Typically Monday to Friday, 9:00am – 3:30pm, including a 30-minute unpaid lunch break.
Flexibility is essential, as occasional changes to working hours may be required to meet business needs.
The Role
This is a varied position combining customer service, self-storage operations and general site maintenance. No two days are the same, and you'll play an important role in ensuring both our customers and business park receive first-class service.
Self Storage Duties
- Welcome customers and deal with enquiries in person, by telephone and email.
- Complete customer move-ins using our storage management software.
- Prepare and inspect storage units for new customers.
- Assist customers throughout their storage journey.
- Professionally follow up outstanding payments.
- Maintain high standards of cleanliness and presentation throughout the facility.
- Carry out basic maintenance including:
- Painting walls and floors
- Sweeping and cleaning
- Replacing ceiling tiles
- Minor door repairs
- General repairs and upkeep
Site Maintenance Duties
Working alongside the Site Manager you will help maintain the wider business park by:
- Litter picking
- Sweeping roads and pathways
- Weeding and grounds maintenance
- Painting and decorating
- Assisting with deliveries
- Carrying out minor repairs
- Reporting maintenance issues
- Helping keep the site clean, safe and professional at all times
About You
We're looking for someone who is:
- Friendly, approachable and reliable
- Practical with good DIY or maintenance skills
- Happy working indoors and outdoors in all seasons
- Comfortable working independently and as part of a team
- Confident using computers and learning new systems
- Passionate about delivering excellent customer service
- Organised with good attention to detail
A full UK driving licence is preferred but not essential.
What We Offer
- £13.00 per hour
- Permanent 25-hour contract
- Overtime opportunities
- Company pension
- On-the-job training
- Opportunities for development and progression
- Friendly, supportive working environment
- A varied role where every day is different
Experience
Experience in any of the following would be beneficial, although full training will be provided:
- Customer Service
- Self Storage
- Facilities Management
- Maintenance
- Property Maintenance
- Caretaking
- Grounds Maintenance
- Warehouse
- Retail
- Trade or DIY experience
Apply Today
If you're looking for a varied role where you can combine customer service with practical maintenance work and become part of a growing business, we'd love to hear from you.
Apply through Indeed with your CV today.
Pay: £13.00 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
