THE OPPORTUNITY
Join the Opening of Café Barbette (Chester)
From the team behind Maray, Café Barbette is a brand new concept in Exchange Square . Inspired by the relaxed charm of a European café, this is a venue designed to shift seamlessly on weekends from easygoing daytime drinks to a vibrant, vinyl music-led evening atmosphere.
Expect a curated wine list, punchy cocktails, and a simple, elegant menu built and delivered with real attention to detail.
Job Overview
As a Supervisor at Barbette you will be required to run shifts and sections in a busy service to a high standard whilst having the crucial role of welcoming guests into our space for them to feel comfortable. The role will suit someone with a passion for wine, authentic hospitality and looking for a further career in hospitality
About Us
Maray was founded in Liverpool in 2014. Our unique food and drinks are created and served with passion, creating unforgettable experiences for our guests. This has earned us a loyal following, and QVO Hospitality now have 7 sites across three cities, with plans for growth in the near future.
At the heart of everything we do is care . For our guests, our food, and most importantly, our people. We create meaningful experiences driven by passion and a genuine love for our industry. Our commitment to quality and creativity has earned us a loyal following, and we’re proud to be known for doing things a little differently.
We believe that honesty and integrity are the foundation of a positive and productive working culture. We welcome feedback, encourage open communication, and support one another’s growth through shared learning and mutual respect.
We are committed to being an inclusive, welcoming employer. We celebrate diversity in all forms and strive to create a workplace where everyone feels valued, supported, and empowered to thrive.
Responsibilities
- Lead by example to deliver exceptional guest experiences, ensuring consistently high service standards and efficient drink preparation during every shift.
- Supervise, motivate, and support the team, providing guidance, and on-shift training to maintain quality, consistency, and productivity.
- Oversee service flow and manage drink ticket times, ensuring all beverages are prepared to specification while maintaining operational efficiency.
- Demonstrate expert knowledge of the food and beverage menus, driving upselling opportunities, promoting specials, and supporting the team in achieving sales targets.
- Ensure full compliance with health and safety, food hygiene, allergen management, licensing regulations, and waste tracking procedures.
- Monitor stock levels, oversee stock rotation using FIFO principles, assist with stock ordering and inventory counts, and minimise wastage.
- Maintain exceptional standards of cleanliness and organisation throughout the bar, stockroom, and service areas, ensuring all opening, closing, and weekly cleaning duties are completed.
- Support management with shift planning, team communication, and resolving guest concerns promptly and professionally.
Skills and Qualifications
- Proven leadership skills with the ability to motivate and develop a high-performing team.
- Exceptional customer service and communication skills, with confidence in handling guest feedback and resolving issues effectively.
- Strong organisational, problem-solving, and decision-making abilities in a fast-paced hospitality environment.
- Excellent knowledge of wines, cocktails, beers, and responsible alcohol service.
- Experience using reservation systems and EPOS; confidence in supporting team members with operational systems (full training provided where required).
- High attention to detail and commitment to maintaining company standards, policies, and procedures.
- Professional appearance in accordance with the restaurant's uniform policy, with the ability to meet the physical demands of the role, including standing for extended periods, lifting stock, and working in a busy environment.
- Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
- Minimum of 1–2 years' experience in a supervisory role within a high-volume, wine or cocktail-focused bar or high end hospitality venue.
Pay: £13.20-£16.20 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- Pay rise
- Referral programme
- Store discount
Experience:
- Supervisor: 2 years (required)
Work Location: In person
