Date posted: 20 August 2026
Pay: £28,686.74 per year
Job Description:
Join the ADHD360 Revolution!
- Role: Enquiries Administrator
- Location: Nettleham, Lincoln
- Salary: £28,686.74 per annum
- Hours: 40 hour per week
- Monday to Friday 9am - 5pm
About Keys Health
Keys Health is a division of Keys Group and is made up of ADHD360, Autism 360 and Mable.
ADHD360 and Autism 360 diagnose, treat and empower those living with Neurodiversity to unlock their potential and live brighter lives. Mable delivers a complimentary speech and language therapy that supports a range of communication challenges through schools and privately.
Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient’s journey the best it can be.
About the role
Are you a people person with an exceptional telephone manner? Do you thrive in a fast-paced, patient driven environment? We’re looking for a confident Enquiries Administrator to become the friendly professional voice of ADHD360.
What You’ll Do
- First point of contact handling incoming calls, with warmth, clarity and efficiency
- Respond to emails, live chats
- Liaise with the clinical team to help with patient enquires maintaining a calm, patient focused approach
What You’ll Bring
- Experience in a call centre o9r high volume enquiries environment
- A natural communicator with excellent listening skills
- Comfortable juggling multiple enquiry channels
- Proactive, organised and able to work on your own initiative, yet be a key part of a successful team
- Friendly, professional and committed to delivering a great service
Benefits:
- 25 days annual leave plus bank holidays
- Birthday off
- Employer’s pension contribution above minimum
- Enhance maternity pay
- DBS Paid
- EV Care Scheme
- Blue light card
- Personal wellbeing support
- Employee assistance programme
- ADHD service discount for you and your family
- Use of our ADHD360 static home (near Alton Towers)
- Company celebration events
Apply today and help us deliver care that truly counts.
Safeguarding Commitment
ADHD360 is dedicated to safeguarding the wellbeing of children, young people and adults. All team members must follow safeguarding policies, attend required training, and act responsibly to protect those we support.
If you love helping people, enjoy problem solving, and want to be part of a supportive team, we’d love to hear from you.
Pay: £28,686.74 per year
Benefits:
- Casual dress
- Enhanced maternity leave
- Free parking
- On-site parking
Work Location: In person
