Company Overview
The Stock Shop is one of the UK's leading specialist retailers within NHS hospitals, operating stores that serve patients, visitors and healthcare staff across the country. Family run, and over 35 years in business, we combine thoughtfully curated fashion, gifts and everyday essentials with a strong commitment to enhancing the hospital experience.
The service we offer in NHS hospitals is completely unique – retail therapy in the true sense of the word – providing a welcome relief, and a slice of normality in what can often be a stressful environment.
Our website can be found at: - www.thestockshop.co.uk
Summary
We are seeking a dynamic Team Leader to join our team at our store in Bristol Royal Infirmary. In this role, you will be responsible for overseeing daily operations while reflecting our Stock Shop vision and goals.
You will coach and inspire your team to outperform their targets and ensure exceptional customer service and a positive shopping experience for our clients.
The ideal candidate will be passionate, energetic and ambitious. You will be hands on, getting stuck into all aspects of the business. You will be naturally positive and genuinely enthusiastic about what you do.
Responsibilities
- Manage daily store operations, including inventory management and merchandising.
- Lead and motivate the team to achieve sales targets and maintain high standards of customer service.
- Train and develop team members to enhance their skills and performance, always leading by example.
- Ensure compliance with company policies and procedures.
- Monitor sales performance and maximise store profitability by promoting sales within the store, implement strategies for improvement.
- Foster a positive work environment that encourages teamwork and collaboration.
Requirements
- Commercial awareness.
- Previous experience of working in the retail sector.
- High level of verbal skills and written communication.
- Excellent leadership credentials.
- Self-discipline to work within guidelines and follow procedures.
- The ability to engage and motivate staff through leading by example
Working hours - part time, 16.5 hours Monday, Wednesday and Friday plus weekend work on a rotational basis of 1 in 4 Saturday's and Sunday's.
Benefits: Our benefits package includes on-going staff training, 28 days annual leave pro-rata (inclusive of bank holidays), Birthday Day Off, 30% staff discount and a monthly uniform allowance to spend on our clothing!
If you are ready to take the next step in your career as a Team Leader in a unique retail setting, we invite you to apply today and become part of The Stock Shop family!
If you match the requirements listed above, we would be delighted to hear from you!
Please send your CV to our Human Resources Department/Recruiting Manager via the Indeed website.
Pay: £13.73 per hour
Benefits:
- Employee discount
- Store discount
Work Location: In person
