Cluster Sales & Events Manager – Grand Jersey Hotel & Spa and L’Horizon Beach Hotel & Spa
Location: St Helier, Jersey JE2 3QA
Salary: £55,000 per annum + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
Come and join our Team...
We are currently seeking a knowledgeable and enthusiastic Cluster Sales & Events Manager for our L’Horizon Beach Hotel & Spa and The Grand Jersey Hotel & Spa, part of Hand Picked Hotels.
Join the Team in Jersey – Where Excellence Meets Island Charm.
Join a passionate, professional team dedicated to creating unforgettable guest experiences. Whether in our award-winning spa, acclaimed restaurants, elegant rooms, or guest services, every role contributes to the standard of excellence our guests return for time and again.
At our luxury hotels in Jersey, we don’t just offer jobs, we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own. If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.
What will the role involve?
The role of Cluster Sales & Revenue Manager will involve supporting and guiding the team of sales and events co-ordinators, ensuring a high level of service and attention to detail is delivered. Helping deliver memorable events for our clients with an individual bespoke approach, will be a key part of the role.
Being responsible for overseeing event bookings yourself and working with the GM and Regional Revenue Manager to set rates and strategy to drive revenue for the Hotel. Working as part of the Hotel Management team, you will be provided with Hand Picked management training and guidance to support you in your role. Maintaining a safe, healthy and secure workplace environment, following all work protocols and engaging the team with training and upsell initiatives. Building effective relationships to create a positive learning environment will be a key requirement to ensure the success of the department and team. Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
What’s in it for you?
- A competitive salary.
- Live-In accommodation is available for £100 per week inclusive of meals and bills.
- A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
- 29 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Complimentary spa and gym access (*restrictions apply).
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
- We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
- You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
- To be considered for this role you will have current Sales and Events Management experience within a 4/5 star luxury hotel environment.
- It is essential you are self-reliant and can act on your own initiative where appropriate.
- Can demonstrate a methodical approach and are highly organised and have a systematic approach to your work.
- You will have excellent leadership and communication skills and have the ability to coach and develop others ensuring they reach their maximum potential.
- Strong knowledge of Opera, diary management and meetings and events sale experience is required for this role alongside the planning aspects required within this role.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Who we are…
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.
Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.
Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.
Apply Today
If you're an experienced Sales & Events Manager looking to work in a luxury hotel, take the next step in your career with Hand Picked Hotels in Jersey and apply now.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
