Job Overview
Come and join our friendly, enthusiastic and motivated practice team. We are seeking a 20 hour per week medical receptionist. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently.
Duties
- Greet patients and visitors in a friendly and professional manner.
- Manage appointment scheduling, confirmations, and cancellations.
- Answer phone calls and respond to inquiries promptly.
- Maintain patient records and ensure confidentiality is upheld at all times.
- Handle administrative tasks such as filing, data entry, and correspondence.
- Coordinate with medical staff to ensure smooth patient flow within the practice.
Requirements
- Previous office experience is essential, preferably in a medical or healthcare setting.
- Strong administrative experience with excellent attention to detail.
- Proficient in using computer systems.
- Exceptional communication skills, both verbal and written.
- Ability to work well under pressure while maintaining a positive attitude.
- Strong organisational skills with the ability to multitask effectively.
- A compassionate approach towards patients and their needs is highly desirable.
Hours to be worked
Monday to Friday on a rotational weekly shifts patterns;
- Week 1) 8.00am – 12.00pm
- Week 2) 9.30am – 1.30pm
- Week 3) 2.00pm – 6.00pm
- Week 4) 9.00am – 1.00pm
Flexibility is required to provide holiday cover for colleagues and in times of sickness.
Closing Date: 20/09/26 (If you do not hear from us by 25/09/26, then we are sorry to say you have not been shortlisted for interview)
Start Date: Oct/Nov 26
Job Type: Part-time
Pay: £13.00 per hour
Work Location: In person
