Job Description:
As the highest rated social care provider in the area, we believe that quality care starts with quality people. We provide exceptional home care services that help individuals maintain their independence and dignity. We’re a friendly, supportive team with a passion for care, and we’re looking for someone who shares our values to join us in a 9 month fixed term contract Office Administrator role.
As the first point of contact for clients, CareGivers, and enquiries, your communication and people skills will be essential. You'll be the face and voice of our office, ensuring a warm, professional welcome for everyone who walks through our door or picks up the phone.
Key Responsibilities
Front of House & Communications
- Act as the first point of contact for incoming telephone calls, directing enquiries appropriately.
- Welcome visitors, candidates, staff and external partners to the office.
- Ensure a professional, warm and organised front of house experience.
- Manage general enquiries and respond or escalate as required.
- Supporting with staff wellbeing calls
Meeting & Training Coordination
- Prepare meeting rooms and materials for internal meetings and training sessions.
- Support training sessions by organising materials, attendance lists and room set-up.
- Take meeting minutes and circulate notes to attendees.
- Track and follow up on agreed actions to ensure accountability and completion.
Administrative Support
- Provide administrative support to the leadership and office teams.
- Maintain organised digital and physical filing systems.
- Support document preparation, printing and general office administration tasks.
- Completing audits
Recruitment Support
- Completing initial candidate screenings
- Completing interviews
- Supporting in onboarding candidates
Marketing Support
- Supporting to plan events
- Supporting organising leafleting and letter drops
Ideal Skills & Attributes
- Highly organised with strong attention to detail.
- Professional and friendly communication style.
- Ability to manage multiple tasks and priorities.
- Confident coordinating people and processes.
- Comfortable using office systems and basic financial administration.
- Proactive and solutions-focused.
This role can evolve into management roles, as the business grows, providing the successful candidate with long term career options internally.
Job Types: Part-time, 9 month fixed-term contract
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Flexitime
- Free parking
- On-site parking
- Referral programme
- Store discount
Pay: £12.82 per hour
Application question(s):
- What has made you want to apply for this role?
Language:
Work Location: In person
