Job Ref: CRI3509
Branch: 100 Queen’s Gate Hotel London, Curio Collection by Hilton
Location: 100 Queen’s Gate Hotel London, Curio Collection by Hilton, London (South West)
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Hours per week: 0
Posted date: 19/06/2026
Closing date: 02/08/2026
Here at 100 Queens Gate Hotel, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.
We’re looking for an experienced and passionate FB Assistant to join our luxury hotel situated in the heart of the Royal Borough of Kensington and Chelsea.
The Role
As FB Assistant, you’ll play a key role in our restaurant and build great relationships with our customers. You’ll have a good understanding of restaurant operations, a real passion for food and drink and a strong knowledge of wines, beers and spirits.
The Person
As well as having previous experience in a similar role, you’ll have an absolute commitment to delivering exceptional service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented.
- Greet and assist guests with menu selections.
- Take orders accurately and serve food and beverages efficiently.
- Maintain cleanliness and organization of dining and service areas.
- Provide excellent customer service by responding to inquiries and resolving issues promptly.
- Support the team with stocking, inventory, and general operations.
The Hotel
Situated in the heart of the Royal Borough of Kensington and Chelsea, with 228 bedrooms including 11 suites, this period building has been beautifully restored to its former glory in a luxurious design to offer the ultimate in relaxation.
The rooms and suites at the hotel exude elegance and guests can enjoy a traditional Afternoon Tea in Botanica with its sophisticated atrium setting or unwind with a late-night drink in our cocktail bar, ESQ.
Why join the 100 Queen's Gate Team?
Benefits and perks.
Working at the 100 Queen's Gate has its perks. As part of our team, you’ll have access to a range and benefits, including:
- Health Wellbeing Cash Plan
- Go Hilton - Discount program for you, your friends family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
- Life Assurance Scheme
- Pension Scheme
- Complimentary meals on duty
- Opportunities for internal career progression
- Dry cleaning and uniform laundering on duty
- Professional training and development opportunities
- Paid birthday day off
- Employee recognition programmes to celebrate your achievements
- Refer a Friend incentive
- Discounts in our FB Outlets: Rockwell and The Rooftop
- MyCrimson Rewards - Cashback and discount platform for online and in-store shopping
Eligibility:
In line with the requirements of the Asylum Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
100 Queen’s Gate Hotel – London Kensington was the former home of Victorian aristocrat William Alexander which has been stunningly transformed into a luxury hotel. The property embraces the building’s heritage and has been lovingly converted from seven Victorian Townhouses, with no two bedrooms within the hotel being the same.
Nestled in the heart of South Kensington, this iconic address is located just steps away from London’s most renowned cultural attractions, including the Natural History Museum, Hyde Park, and the Royal Albert Hall.
Guests can drink, dine and unwind in elegant surroundings at their restaurant of choice. Botanica is a light-filled atrium where visitors can enjoy the quintessential British tradition of Afternoon Tea, while ESQ is a stylish bar where resident mixologists craft innovative cocktails served alongside small plates and main meals.
Sustainability
Proudly holding the prestigious Green Key Certification, 100 Queen’s Gate Hotel is committed to sustainability and environmentally responsible hospitality.
