Overview
DGS Service Solutions is seeking a professional, motivated, and highly organised Security Controller to join our security team at Fairhill Shopping Centre in Ballymena. This is a key role based within the Shopping Centre’s Control Room, where you will oversee the daily security operation, monitor CCTV systems, and provide support to the on-site security officers, this role is 40 hours per week.
Key Responsibilities
Monitor and operate CCTV and security systems.
Coordinate and deploy security officers across the shopping centre.
Respond to alarms, incidents, and emergency situations.
Maintain accurate incident logs and reports.
Liaise with emergency services, retailers, contractors, and centre management.
Monitor fire alarm systems and assist with emergency procedures.
Ensure all control room procedures are followed in line with company policies and industry standards.
Provide excellent customer service while maintaining a safe and secure environment.
Opening and closing the building while on duty.
Essential Requirements
Valid SIA Security/DS Licence (CCTV Licence desirable or willingness to obtain).
Previous experience within a security control room.
Excellent communication and organisational skills.
Strong IT skills and the ability to use CCTV and security management systems.
Ability to remain calm under pressure and make informed decisions.
Flexible to work a rotating shift pattern, including nights and weekends, current shift pattern is 4 shifts one week and 3 shifts the next.
Desirable
Experience within a shopping centre, retail, or corporate security environment.
First Aid qualification.
Knowledge of emergency response procedures and incident management
Pay: £13.59 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
