Homelessness Reduction Officer – Housing
Hours: 37 Hours Per Week
Contract: 8 Week Temporary Contract
Location: County Hall, High Street, Newport, Isle of Wight, PO30 1UD, United Kingdom
Start Date: 21 September 2026
Rate: PAYE £118.33 per day
Work Pattern: Minimum of 3 days per week in County Hall, Newport
We're recruiting a Homelessness Reduction Officer to support Adult Social Care & Housing team. This is a front-line advisory role, ideal for candidates with strong housing knowledge, casework skills, and the ability to deliver statutory homelessness duties.
About the Role
As a Homelessness Reduction Officer, you'll assess housing needs, provide tailored advice, and deliver statutory duties under the Housing Act 1996 (as amended). You'll work directly with households at risk of homelessness, creating Personal Housing Plans, liaising with landlords, housing providers, and partner agencies to prevent or relieve homelessness.
What You'll Be Doing
- Receiving housing enquiries from the public, colleagues, and partner agencies
- Interviewing households and assessing eligibility, homelessness, and priority needs under legislation
- Developing tailored Personal Housing Plans with agreed actions to prevent homelessness
- Liaising with landlords, housing associations, Housing Benefit, CAB, Law Centre, and support providers
- Undertaking financial assessments and administering loan agreements with repayment arrangements
- Identifying and securing temporary accommodation where required
- Maintaining accurate records and documentation to evidence casework and outcomes
- Acting as duty officer on a rota, including out-of-hours emergencies
What We're Looking For
- Experience in housing advice, homelessness prevention, or casework
- Knowledge of housing legislation (Housing Act 1996, Homelessness Reduction Act 2017)
- Strong communication and customer service skills
- Ability to manage complex caseloads and make statutory decisions
- Experience liaising with multi-agency partners to deliver housing solutions
- Organisational skills with attention to detail and accurate record-keeping
- Driving licence (essential)
Why Apply?
- Opportunity to make a direct impact on homelessness prevention in the community
- Varied and challenging caseloads with meaningful outcomes for residents
- Collaborative working environment with multi-agency partners
- Competitive daily rates
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
- Temp-to-Perm Opportunities
Candidate Requirements
- Eligible to work in the UK
- 5 Years References/Work History
- Basic DBS
- Driving Licence
Order Number: OR112945
Job Types: Full-time, Temporary, Fixed term contract, Temp to perm
Contract length: 2 months
Pay: £118.33 per day
Benefits:
- Company pension
- Work from home
Experience:
- Homelessness officer: 2 years (required)
- Housing Act 1996, Homelessness Reduction Act 2017: 1 year (required)
- managing caseloads homelessness: 2 years (required)
Licence/Certification:
- Driving Licence (required)
- Basic DBS (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Newport PO30
