Maintenance Assistant
Thyme, Southrop
We’re looking for a skilled and hands-on Maintenance Assistant to join our busy Maintenance team at Thyme.
Reporting to the Maintenance Manager, you’ll play an important role in keeping our hotel, guest areas and facilities safe, welcoming and running smoothly. No two days will be the same, and you’ll need a practical, can-do approach and the ability to react quickly to whatever the day brings.
Your work will directly contribute to our guests having an exceptional experience, from check-in to check-out and everything in between.
What you’ll be doing
- Carrying out daily checks and maintenance procedures, including moving bins, fire alarm testing, checking plant rooms and boilers.
- Responding to maintenance requests from guests and team members, ensuring bedrooms and guest areas are ready to welcome guests.
- Carrying out a wide range of practical tasks, which could include fixing leaks, changing lightbulbs, painting, moving furniture, basic plumbing, changing locks, unblocking drains and assisting with boiler issues.
- Working closely with Front of House and other teams to ensure jobs are completed promptly and with minimal disruption to our guests.
- Identifying potential maintenance issues before they become problems.
- Supporting the wider Maintenance team with general upkeep across the estate.
- Prioritising reactive jobs and responding calmly when things don’t go to plan.
What we’re looking for
A can-do attitude – You’re positive, practical and happy to get stuck in.
Practical skills – You have good all-round maintenance skills, ideally with particular experience in an area such as carpentry, painting, plumbing or electrical work.
Great communication – You’re comfortable communicating with colleagues, managers, contractors and guests when required.
Organisation – You can prioritise jobs, manage your time and keep on top of competing demands.
Flexibility – You understand that maintenance can be unpredictable and are happy to respond to changing priorities.
Team spirit – You enjoy being part of a team and are always willing to lend a hand across the business.
The practical stuff
This is a physical, hands-on role and you’ll be required to lift and move items and carry out a range of physical tasks.
The Maintenance department operates 7 days a week, so the role will include evenings and weekends.
Previous experience in hotel or hospitality maintenance would be ideal, but it isn’t essential. Full site-specific training will be provided.
We’re located in a rural location, so your own transport is essential.
About Thyme
Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.
A destination for local regulars, London weekenders and international travellers a like, each day brings variety, vibrancy and excitement.
We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart.
Why Choose Thyme:
A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence.
A Connection to the Land: Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside.
Professional Development: Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team.
Competitive Remuneration: We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month.
Benefits for the Team
· Exceptionally generous Service Charge bonuses paid monthly.
· 28 days annual leave PA + All staff to have an extra day off on their birthday.
· Healthy & delicious meals on duty prepared by our own Chef’s, and a comfy team room to enjoy on breaks
· Employee assistance & wellbeing programme
· High quality, sustainably made, and stylish uniforms provided.
· Free staff parking on site.
· Team rates to stay at Thyme for £150 per night, with the ability to extend this to family.
· 50% off food in both the Ox Barn and the Swan.
· Cookery School discount - All classes are £40 per person, available for you plus 1 guest.
· 50% discount on Spa Treatments.
· 40% discount on our retail range Bertioli
· Annual staff Christmas Party with dinner, drinks, music & dancing!
· A personalised approach to investment in your professional development.
· Beautiful Location with plenty of space to walk and relax during break times!
Our Culture
A welcoming, caring, positive and supportive culture, defined by inclusivity, accountability, and recognition. Effective communication, listening and a commitment to health and wellbeing serve as the bedrock of our culture.
Our Values
· Considerate - Being thoughtful and Considerate in our actions and their impact on people and the planet
· Consistency - Delivering Consistency of performance and stability through collaboration and communication
· Integrity - Always displaying total Integrity, creating an environment where respect, honesty, and trust, thrive.
· Pride - Having Pride in who we are and what we do, and the sophisticated style with which we do it
· Aspiring - Aspiring to achieve excellence, applauding ambition, and rewarding resilience
Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Job Type: Full-time
Pay: £26,500.00 per year
Benefits:
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
Ability to commute/relocate:
- Lechlade GL7 3NX: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
