Job Summary
We are seeking a professional and friendly Dental Receptionist to join our dental practice working between three practices , Dyce, Peterculter and Kingswells. The successful candidate will be the first point of contact for patients, responsible for managing appointments, handling administrative tasks, and providing excellent customer service. This role offers an opportunity to work in a supportive environment where organisational skills and a welcoming attitude are highly valued.
Duties
- Greet patients warmly and ensure a positive first impression of the practice
- Manage patient appointments efficiently using the practice management software
- Answer phone calls, respond to enquiries, and direct calls as appropriate
- Handle patient check-in and check-out processes accurately
- Maintain accurate patient records and update information as needed
- Process payments and organise billing in accordance with practice procedures
- Assist with administrative tasks such as filing, correspondence, and data entry
- Coordinate with dental staff to ensure smooth daily operations
- Ensure the reception area remains tidy and welcoming at all times
Requirements
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills, both written and verbal
- Proficiency in administrative tasks such as scheduling, filing, and data entry
- Friendly, professional demeanour with a focus on patient care
- Ability to work well under pressure in a fast-paced environment
- Knowledge of dental practice management software is desirable but not essential
- Administrative experience is preferred but training will be provided for suitable candidates
Pay: £12.71-£14.50 per hour
Work Location: In person
