Assist in the delivery of a high standard of patient care, observing and reporting specific changes and
documenting care given. Assist senior staff with coordinating department flow, liaising with bed
management team, updating FirstNet/e-Care, assisting with patient transfers and other duties as required.
Delivery of care
- Ensure own actions are consistent with clinical governance systems and practice in accordance with
agreed standards of care
- Adhere to the basic principles of infection control demonstrating effective hand hygiene and awareness of
potential cross infection.
- Accompany patients to other wards/departments as required.
- Carry out clinical interventions identified as part of the role and for which competency has been
assessed, including recording of ECGs, phlebotomy, cannulation and blood glucose testing, documenting
and reporting the results
- Demonstrate basic cleaning and decontamination of communal equipment between patient use and / or
storage.
- Carry out minor treatments for patients, for example: wound care and simple dressings.
- Accurately use IT systems to record observations, treatments and all aspects of care
- Follow trust policies in accordance with the Trust objectives
Carry out clinical interventions identified as part of the role and for which competency has been assessed, including recording of ECGs, phlebotomy, cannulation and blood glucose testing, documenting
and reporting the results
Certificate of sponsorship – For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Communication and team working
- Communicate effectively and sensitively with patients, relatives and colleagues, referring to senior staff as
necessary, recognising needs for alternative methods of communication.
- Work as part of the team to facilitate good communication between all departments.
- When appropriate and under the direction of ward staff, take action to expedite investigations and treatment.
e.g. ensure patients are logistically moved to diagnostic areas within a timely fashion, or liaise with EIT to
ensure of a patient’s timely review.
- Liaise with the medical team and pharmacy staff to ensure discharge medication is prescribed and dispensed
promptly.
- Answer the telephone and relay messages accurately, courteously and competently.
- Welcome patients and visitors in a professional, friendly and helpful manner.
- Work effectively as a member of the department team, offering support to colleagues and requesting
assistance as necessary.
- Record care given accurately, legibly, completely and concisely in the patients notes
- Contribute to the induction, training and development of non-registered staff within the area.
- Privacy, dignity, equality
- Act to promote patients’ equality, diversity and rights at all times.
- Ensure provision of privacy and dignity in all activities.
- Ensure all care is individualised and delivered with the informed consent of the patient.
- Maintain confidentiality of patient information at all times.
- Administrative
- Ensure up to date records for all newly assessed patients are available for all staff.
- Ensure investigations are carried out and results are available when required. e.g. blood sampling, ensuring
patients attend X-ray at the given allotted time, microbiology / laboratory samples are sent in the appropriate
manner, as not to delay results.
- Support unit staff in the identification of delayed transfers of care, ensuring that accurate records regarding
the reasons for the delay are recorded. Ensure self-discharge patients, or absconding patients matters, are
dealt with in accordance to Trust policy.
- Ensure appropriate management and security of patients’ property.
- Enter data into computerised systems as required (e.g. FirstNet or Powerchart).
- Undertake errands off the ward as required e.g. to pharmacy, x-ray, patient transfers to their residence.
- Report repairs/maintenance issues appropriately and ensure unit upkeep is maintained.
- Demonstrate insight into own development needs and access development through an agreed Personal
Development Plan.
- Attend mandatory training, and other in-service training as necessary.
- Health and safety
- Use and encourage others to be familiar with the personal security systems within the workplace according
to practice guidelines
- Identify the risks involved in work activities and undertake them in a way that manages the risks
- Know the health and safety policies and procedures within the workplace, including fire procedures,
maintaining documentation, monitoring and maintaining of equipment and furniture within your area of
responsibility
