Role: Telesales Executive
Location: Burntwood, Staffordshire
Salary Range: circa £30-32k plus bonus (OTE £40-45k)
Employment Type: Full-time, Permanent, Office based
Working Hours: Monday to Friday, office-based
Are you a motivated and confident sales professional passionate about outbound telesales?
Our client, a fast-expanding manufacturing business, is seeking a driven Telesales Executive to proactively engage with a varied customer base and contribute directly to revenue growth.
This role focuses heavily on outbound telephone sales activities, targeting lapsed or pre-existing clients to generate new leads, revive opportunities, and drive business development, alongside managing existing accounts.
What You’ll Do
- Manage an active portfolio of repeat customers, building and maintaining strong relationships.
- Use CRM tools to understand customer needs, provide tailored product advice, and prepare accurate quotations.
- Conduct high volumes of proactive outbound calls to identify and qualify new sales opportunities, particularly focusing on lapsed or pre-existing clients.
- Present product solutions effectively and close sales over the phone.
- Respond promptly and professionally to inbound enquiries.
- Re-engage previous customers through targeted outbound calling campaigns to revive sales prospects.
- Keep customer records up to date and participate in regular sales meetings and product training sessions.
Key Duties
- Maintain and grow customer relationships with consistent communication and excellent service.
- Identify opportunities to upsell additional products and services.
- Prepare and issue quotes accurately, ensuring CRM data integrity.
- Generate new leads and sales through strategic and persistent outbound calling, demonstrating strong communication, negotiation, and objection-handling skills.
- Collaborate with suppliers and internal teams to stay informed about product developments.
- Provide sales insights and forecasts during monthly meetings.
- Engage in ongoing product training to enhance expertise.
About You
- Proven experience in telesales or sales roles, ideally within manufacturing, industrial, or related sectors.
- Excellent interpersonal skills with the ability to quickly build rapport and influence clients over the phone.
- Highly organised with strong attention to detail and time management.
- Comfortable using CRM software and Microsoft Office.
- Confident and motivated in making a high volume of outbound calls, skilled at engaging prospects, overcoming objections, and closing sales remotely.
- Self-motivated, positive, and eager to develop professionally.
- Able to work independently and collaboratively within a team.
Why Join?
- Join a growing company that invests in your career development.
- Take ownership of a significant customer portfolio with genuine responsibility.
- Work in a friendly, supportive environment that values your contributions.
- Receive a competitive salary and attractive benefits package.
If you’re ready to take the next step in your sales career as a Telesales Executive and make a real difference in a thriving business, we’d love to hear from you.
#INDSJ
Pay: £30,000.00-£32,000.00 per year
Work Location: In person
