Role Purpose
As an Animal Welfare Coordinator, you will play a vital role in ensuring the day-to-day wellbeing of animals in our care. This is a hands-on, varied role that combines practical animal care, volunteer support, administration, and community engagement. You will work closely with our team and volunteers to provide a safe, supportive, and nurturing environment for all animals, with a strong focus on rehoming and rehabilitation.
We are looking for someone passionate about animal welfare, capable of working independently and as part of a team, and who brings empathy, organisation, and resilience to the role.
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Animal Care
● Carry out daily routines including walking dogs, cleaning kennels and catteries, feeding animals, and maintaining a clean, safe environment.
● Administer prescribed medicines to animals under the guidance of supervisory team members or veterinary professionals.
● Monitor animal health and behaviour, reporting any concerns to the CEO or supervisory team members promptly.
● Assist with veterinary appointments, including transporting animals to and from clinics and ensuring all medical records are kept up to date.
● Support the rehabilitation and socialisation of animals to improve their chances of successful rehoming.
Rehoming and Outreach
● Conduct home visits (pre- and post-adoption) to assess suitability and offer guidance to adopters.
● Support the rehoming process, including meeting prospective adopters, completing paperwork, and providing advice on responsible pet ownership.
● Assist with arranging neutering and microchipping procedures in accordance with the HAWT’s rehoming policies.
Administrative Duties
● Maintain accurate records for each animal, including medical history, behavioural observations, and adoption documentation.
● Respond professionally and compassionately to telephone and email enquiries from the public.
● Use basic IT systems to update records, respond to emails etc.
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Working Pattern and Requirements
● Flexible work is sometimes required, however routinely you will have a rolling 4 weekly rota
● A full UK driving licence and access to a vehicle is essential.
● Physical activity and outdoor work is required, often in varied weather conditions.
Person Specification
Criteria:
Qualifications
● Basic qualification in animal care, animal management or equivalent in experience.
Experience
● Experience working with or handling dogs and cats in a professional capacity.
● Experience in an animal rescue, veterinary practice, shelter or kennel environment.
● Experience of handling nervous or reactive animals.
● Experience working with the public in a professional or voluntary capacity.
Skills and Knowledge
● Basic computer literacy (Microsoft Office, email, social media).
● Knowledge of animal health, welfare legislation, and best practice.
● Confident communicator with a polite and professional manner.
● Knowledge of local community engagement or fundraising work.
Personal Attributes
● Empathetic, calm under pressure, and confident around animals.
● Comfortable participating in fundraising events.
● Able to work flexibly and independently, with a proactive attitude.
● Committed to equality, diversity and inclusivity.
● Full UK driving licence and access to a vehicle.
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Language:
Work Location: In person
