Field Review Specialist
Ideally based in the South of England, although exceptional candidates from other areas will be considered.
Car Dealer Reviews is entering an incredibly exciting stage of growth following significant investment in our business, technology and people. We are now looking for our first Field Review Specialist to join us and help shape this brand-new role.
This is much more than a traditional field sales position. You will build strong, trusted relationships with motor dealers, introduce them to our subscription services and help them get the greatest possible value from the Car Dealer Reviews platform.
Genuine reviews help dealerships build trust, strengthen their reputation and ultimately sell more cars. Your role will be to help dealers understand the commercial value of honest customer feedback and how it can be used to improve their business.
Not every customer experience will be completely positive, and we believe issues should be handled through clear, honest and transparent conversations. As an independent third party, we can speak to customers, support mediation and help dealerships address concerns before they cause lasting reputational or financial damage.
We also take fake or misleading reviews extremely seriously and are committed to ensuring the feedback published on our platform is genuine, fair and trustworthy.
What you’ll be doing
- Developing new business and growing our dealer network
- Presenting and selling Car Dealer Reviews subscription packages
- Onboarding new dealers and supporting them with the platform
- Building long-term, trusted relationships with dealership teams
- Demonstrating how genuine reviews build customer trust and help sell cars
- Helping dealers improve the volume and consistency of genuine customer feedback
- Supporting dealers with real-time feedback and independent third-party mediation
- Helping dealerships address customer concerns before they become larger commercial or reputational issues
- Showing dealers how review insights can improve customer service and business performance
- Managing and developing your own geographical area
- Working closely with our internal account management and review collection teams
- Representing Car Dealer Reviews professionally across the motor trade
What we’re looking for
You must have motor trade experience and a proven record of high performance.
We are looking for someone who is:
- Confident, credible and comfortable working directly with motor dealers
- Motivational and able to engage dealership teams at every level
- Experienced in sales, account management or dealer development
- Target-driven and commercially focused
- Trustworthy, dependable and able to work independently
- Passionate about delivering excellent customer service
- Skilled at building genuine, long-lasting business relationships
- Comfortable presenting, training and supporting dealership teams
- Organised and able to manage a geographical territory effectively
- Committed to honest, fair and transparent customer feedback
What we offer
- Competitive basic salary
- Annual bonus scheme
- Fully expensed company car
- Fuel card
- Monday-to-Friday working
- Excellent opportunities for progression
- The opportunity to shape a brand-new role within a growing company
- The chance to join Car Dealer Reviews at an exciting point following significant investment
This is a field-based position involving regular travel to dealerships and may occasionally require overnight stays away from home.
If you are a proven motor trade professional who understands dealerships, knows how to build trusted relationships and wants to play an important part in the next stage of our growth, we would love to hear from you.
Pay: £40,000.00-£60,000.00 per year
Benefits:
Work Location: Remote
