Join Our Team
The Staight Practice is an established private GP practice in the heart of South
Kensington, providing high-quality, patient-centred healthcare in a friendly and
professional environment.
We are looking for a warm, organised and reliable Receptionist to join our team. As the
first point of contact for our patients, you will play a key role in delivering an outstanding
patient experience while supporting the smooth day-to-day running of the practice.
Key Responsibilities
- Welcome patients in a friendly and professional manner.
- Manage appointments, patient enquiries and bookings.
- Answer telephone calls and respond to emails promptly and professionally.
- Process payments and maintain accurate patient records.
- Support clinicians and the Practice Manager with daily administrative tasks.
- Arrange referrals, post and courier collections.
- Maintain a clean, welcoming reception area.
- Ensure patient confidentiality and comply with GDPR and practice policies.
- Use the practice management system and Microsoft Office (full training will be provided).
About You
You will have:
- Previous experience in a receptionist, front-of-house or customer service role
- (essential).
- Healthcare experience is desirable but not essential.
- Excellent communication and interpersonal skills.
- A professional, friendly and compassionate manner.
- Strong organisational skills with excellent attention to detail.
- Good IT skills, including Microsoft Office.
- The ability to multitask, work independently and remain calm under pressure.
- A proactive attitude and commitment to delivering exceptional customer service.
What We Offer
- Salary of £25,000–£28,000 per annum, depending on experience.
- Company sick pay.
- Pension scheme.
- Full training and ongoing support.
- A friendly, supportive team within a well-established private GP practice.
If you are looking for a long-term opportunity and enjoy providing outstanding customer
service in a healthcare setting, we would love to hear from you.
Please apply with your CV and a short covering letter.
Please note: Employment is subject to satisfactory references and a DBS check.
Pay: £25,000.00-£28,000.00 per year
Benefits:
Work Location: In person
