About Us:
The company was founded in 2016 with a vision to become the best total global vaping leader, generating sustainable economic, social, and environmental value by managing innovative, winning business models with the best people in the world. Our founding and leading brand is IVG also known as I Vape Great, which is one of the largest and globally known brand in the vaping the world, The brand serves over 100 countries across 6 continents and have earned many awards from around the world including Best UK Brand in the UK to Best International Brand in Canada.
We’ve achieved so much and we have no intention of slowing down.
- We think big, pushing the limits of what’s possible
- We challenge ourselves every time.
- We use our passion, expertise and creativity.
- We take pride in helping millions of smokers quit smoking.
The Receptionist / Administrator plays a key role in creating a positive first impression for visitors and callers, as well as looking after the day-to-day ancillary office requirements and working environment. The role requires excellent communication skills, a professional demeanor, and the ability to calmly but quickly handle multiple diverse tasks efficiently in a fast-paced environment.
Reports to : Head of HR
Main duties:
- Answer incoming calls and direct accordingly. Answer any questions politely, efficiently and confidently. Ensure confidentiality and professionalism.
- Effectively log any incoming customer complaints and escalate for resolution as required with appropriate teams.
- Greet and welcome guests on the ground floor reception area as soon as they arrive and direct them to the appropriate person and office.
- Ensure the 7th floor reception area and meeting rooms are tidy and presentable.
- Oversee the meeting room diaries, and prepare meeting rooms for meetings and interviews, with refreshments and snacks as requested. Tidy the rooms following meetings.
- Look after the stationery requirements and office essentials. This includes keeping inventory of stock and replenishing office essentials i.e., coffee, tea, cleaning products, refill air fresheners etc.
- Ensure kitchen areas remain tidy and coffee machine etc is replenished as required.
- Oversee the cleaning staff ensuring the work is comprehensive and efficient .
- Liaise with the relevant parties for facilities management, including booking plumbers, electricians etc.
- Assisting HR Department with administrative tasks when required.
- Any other ad hoc duties associated with maintaining a smooth running and comfortable working environment
About you:
- Professional attitude and appearance.
- Approachable, positive, problem solving attitude.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organisational skills.
- Multitasking and time-management skills, with the ability to prioritise tasks.
- Proficiency in Microsoft Office Suite
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Benefits:
- Employee discount
- Free parking
Ability to commute/relocate:
- Preston PR1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require visa sponsorship either now or in the future?
Work authorisation:
- United Kingdom (required)
Work Location: In person
