Job Ref: BEA2752
Branch: The Merchant Hotel
Location: The Merchant Hotel, Belfast
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 11/06/2026
Closing date: 21/06/2026
We are looking for Guest Relations Manager to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!
What's in it for you...
- Competitive salary
- Your birthday off!
- An overnight stay at with dinner for two at The Merchant Hotel when you join the team.
Essential Criteria:
- Two years’ experience in a high-end customer service role
- General overview of hotel operations
- Full Clean Driving License
Desirable Criteria:
- Experience of working at 5 AA Red Star property
Learn more about this role from Cyprian https://vimeo.com/showcase/11955305?video=1132486798
Please email to request a job description to help you better understand this role and its potential fit for you.
The Company reserves the right to apply an enhanced short-listing criterion.
The Merchant Hotel is an equal opportunities employer.
#INDMM #HotelManager #Management #GuestServices
The 5* Merchant Hotel in Belfast is a harmonious blend of Victorian grandeur and Art Deco inspired sleek modernity. Situated in the heart of Belfast city centre's historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities.
