Dental Receptionist – Full Time
Are you looking for a new challenge, or know someone who is? We're hiring a Dental Receptionist to join our team on a full-time basis at our brand new, state-of-the-art private dental clinic in the heart of Toddington, opening Late Autumn 2026.
We pride ourselves on offering a full range of high quality and affordable dental treatments to residents of Toddington and the surrounding Bedfordshire areas, and we're looking for a friendly, organised receptionist to be the face and voice of our practice.
What we're offering
- A great place to work in a brand new, modern practice environment
- Competitive salary
- Opportunity for career progression
- Up to 40 hours per week, with weekend and evening shifts also available
- Pre-opening training
- A late Autumn 2026 start date
- Company pension
- Employee discount
- On-site parking
Duties
- Greet and check in patients, ensuring a warm and professional first impression
- Manage appointment scheduling and patient flow using our practice management software (Dentally)
- Answer and direct phone calls, emails, and online enquiries
- Register new patients and keep patient records accurate and up to date
- Take and process patient payments, and handle basic billing queries
- Liaise with dentists and clinical staff to keep the day running smoothly
- Manage patient recalls, reminders, and follow-up bookings
- Handle patient queries and concerns with tact and professionalism
- Maintain a clean, tidy, and welcoming reception and waiting area
- Support with general administrative duties as required
Qualifications
- Previous experience in a dental, medical, or similar customer-facing reception role preferred
- Excellent time management skills and strong work ethic
- Confident using computer systems; experience with dental practice software (e.g. Dentally) is a plus
- Excellent communication and interpersonal skills
- Ability to work well as part of a team
- Strong attention to detail and organisational skills
- A calm, friendly manner, especially with anxious or new patients
Job details
Job Types: Permanent, Full-time Salary: Competitive, based on experience Expected hours: Up to 40 per week (weekend and evening shifts available)
Schedule:
- Full time, permanent
- Up to 5 days a week
- Weekend and evening shifts available
Ability to commute/relocate:
- Toddington: reliably commute or plan to relocate before starting work (required)
Experience:
- Reception/customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Pay: £12.80-£13.00 per hour
Work Location: In person