About the Role
We are looking for a highly organised and reliable Drainage Admin Assistant to support the smooth day to day running of our drainage operations. You'll work closely with the drainage sales and operations teams to coordinate schedules, resources, and administrative tasks, helping to keep jobs, engineers, and site works running on time. This is a great opportunity for someone who thrives in a fast paced environment and enjoys being at the heart of a busy operation.
Key Responsibilities
- Provide day to day administrative support to the sales and operations team
- Schedule and coordinate engineers, vehicles, and equipment across jobs and sites
- Liaise with engineers, subcontractors and customers
- Maintain accurate records, including job sheets, timesheets, and compliance documentation
- Update and manage internal systems
- Assist with booking site visits
- Handle incoming calls and emails from customers, responding to queries or escalating where necessary
- Support with health & safety documentation and compliance checks
- Help prepare job reports, invoices, and completion reports
- Raise and process invoices, ensuring accuracy against job sheets and agreed pricing
- Raise purchase orders for materials and subcontractors, liaising with suppliers as needed
- Assist with general office duties, ordering materials and other ad-hoc administrative tasks
What We're Looking For
- Previous experience in a sales administration, customer service, or office support role
- Experience within the drainage, construction, or building products industry is highly desirable but not essential
- Strong communication skills, both written and verbal
- Excellent attention to detail and accuracy,
- Good working knowledge of Microsoft Office (Excel, Outlook, Word)
- Experience using a CRM or order processing system
- Ability to prioritise workload and manage multiple tasks in a fast paced environment
- A friendly, professional, and proactive approach to customer service
Pay: £26,000.00-£32,000.00 per year
Benefits:
- Company pension
- On-site parking
- Profit sharing
Work Location: In person
