Post No. POSN005317 - Digital Communications and Content Officer
We're looking for a talented digital professional to lead the development of our corporate website and digital platforms, ensuring they are accessible, user-focused and support the delivery of high-quality public services.
As our digital communications and content officer, you'll be responsible for the ongoing development of the council's website and microsites, using insight, analytics and user-centred design to continually improve the experience for residents, businesses and visitors. You'll also oversee our content management system, lead a small web team and provide expert advice to services across the organisation.
You'll be part of our ambitious communications team, working alongside specialists in media relations, marketing, design, social media and digital content. Together we deliver high-profile campaigns, support corporate priorities, strengthen the council's reputation and help residents access the information and services they need.
We're looking for someone with experience in website management, digital content strategy, accessibility, analytics and continuous improvement. You'll be passionate about creating excellent digital experiences, confident working with stakeholders at all levels and excited by emerging technologies including AI and digital innovation.
Please note that a review of the roles and responsibilities within the communication team is currently underway and the digital communications and content officer job description may be subject to minor changes.
We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.
Our values – Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd – Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd
