End Date
Monday 22 June 2026
Salary Range
£106,565 - £125,370
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Flexibility in when hours are worked, Hybrid Working, Job Share
Job Description Summary
As a Head of Product Lead (Grade G), you own a product end‑to‑end across a broad domain, shaping vision, strategy and outcomes at scale.
You are accountable for sustained customer value, commercial performance and governance, and you influence direction across multiple products and senior stakeholders.
Job Description
JOB TITLE: Head of Product
SALARY: £106,565 - £148,850 pa
LOCATION(S):
Manchester, Edinburgh, Leeds, Halifax, Bristol, Birmingham, London
HOURS: Full-time - 35 hours per week
WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
ABOUT THE ROLE
We are looking for the new Head of Product at Everyday Banking, to join the Consumer Payments Platform team at Lloyds Banking Group.
Everyday Banking sits at the heart of how millions of customers manage their money, day in and day out. Within ou r Consumer Payments Platform , our teams focus on building simple, reliable, and inclusive banking experiences that customers can trust.
We work in cross ‑ functional teams, balancing customer desirability, commercial viability, technical feasibility and regulatory requirements. We value evidence ‑ led decisions, collaboration, and continuous improvement always with a strong focus on doing the right thing for customers.
In this role, you'd be shaping and communicating a compelling vision that aligns organisational strategy, customer needs, technology direction and regulatory expectations in addition to:
Defining the “why” and “what” at product domain level and shape the conditions for delivery, ensuring outcomes are achieved across customer, commercial, regulatory and technical dimensions.
Leading experimentation at scale, manage the full product lifecycle, and drive sustained business value.
Being end ‑ to ‑ end accountable for commercial performance , including budgets, forecasting and long ‑ term financial outcomes. You make complex investment and prioritisation decisions informed by data, insight and market awareness.
Being responsible for the control environment across your product domain , resetting and upholding risk frameworks and ensuring resilience, compliance and good customer outcomes are embedded as part of the product’s DNA.
Developing and leading other Product Leaders, building product capability, strengthening communities of practice and representing product thinking in senior governance and decision ‑ making forums. You'll champion inclusive leadership, curiosity and continuous improvement.
Customer Centricity Promotes value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customers' needs and uses customer input and steer to present targeted, integrated, and outcome-focused solutions and opportunities.
Customer Product Ownership Promotes value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customers' needs and uses customer input and steer to present targeted, integrated, and outcome-focused solutions and opportunities.
Risk Management Own product ‑ level controls and governance for your area . E nsure strong governance, stakeholder management, and safe, compliant execution.
Legal & Regulatory Compliance Understand the role and purpose of regulation and applies appropriate understanding of relevant regulations to their product decisions. Collaborate on risk assessments via commercial activities across all risk types. Embeds risk management in the team, with a strong understanding of inherent risk and appropriate controls to mitigate risk
If this sounds like you we’d love you to get in touch with either Gabby Collins or Matthew Whitehead via email or via Teams.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
