We are looking for a Mandarin-speaking Client Advisor to join our team at Heathrow Airport. As a brand ambassador for Burberry, you will deliver a world-class luxury shopping experience, building meaningful relationships with customers and bringing the brand's heritage and values to life
Working in a fast-paced international environment, you will provide personalised service, share expert product knowledge and contribute to both individual and store performance. You will also support day-to-day store operations, maintain exceptional presentation standards and help create an inspiring atmosphere for customers and colleagues alike
Key Responsibilities:
- Deliver outstanding customer service and luxury retail experiences
- Build strong relationships with clients to drive loyalty and repeat business
- Provide tailored product recommendations and styling advice
- Contribute to achieving individual and store sales targets
- Support visual merchandising, stock management and operational excellence
- Work collaboratively with the wider team to maintain a positive store environment
