One Stop Network Solutions is a rapidly growing IT and Telecoms Managed Service Provider based in Chorley.
We are seeking to recruit an experienced part time Office Manager reporting to the Managing Director.
A flexible working pattern is available, with suggested hours 9:30 – 14:30 which is negotiable.
Through growth we’re looking for someone who will be an integral and valued member of our small successful team, overseeing administrative functions related to sales support, operating processes, financial processes and office management.
The successful candidate will be responsible for providing accurate office administration and supporting the team effectively.
Key responsibilities will be using various systems to manage the order process life cycle of new hardware, licensing, telecoms and mobile orders whilst maintaining accounting records and bank reconciliations.
Specific Tasks include:
Order Processing
- Raise purchase orders and place orders with suppliers
- Provision new sim cards and internet connectivity, keeping customers informed
- Arrange shipments to customers
- Customer invoicing and purchase order reconciliation, 2 monthly invoice runs.
- Invoice queries
Helpdesk & Customer Support
- Assist the team with inbound calls, creating helpdesk tickets where required.
- Organise SIM swaps and manage future planned migrations
- Help with new customer onboarding
Familiarity with the below would be highly beneficial but not essential
- Xero
- Ability
- Connectwise PSA
- Microsoft Licensing
Skills & Experience
· We are looking for an experienced administrator / office manager who has probably worked in a similar role in an IT or Telecoms company.
· Excellent communication and organisational skills will be required
· A positive can-do attitude is essential.
Work Location: In person
