Trade Recruit is proud to be recruiting on behalf of one of our prestigious clients based in Dunning.
Our client is a growing and ambitious business looking to add a motivated Operations Assistant to their team. This is an excellent opportunity for an organised, customer-focused individual who enjoys variety in their role and takes pride in delivering exceptional service.
The successful candidate will play a key role in supporting the daily operations of the business, building strong customer relationships, resolving issues efficiently and ensuring administrative tasks are completed accurately. As the company continues to expand, the role offers the opportunity to grow and develop alongside the business.
If you are proactive, adaptable and enjoy finding solutions, this could be the perfect opportunity for you.
Key Responsibilities
· Support the day-to-day operations of the business
· Communicate professionally with customers and maintain excellent relationships
· Handle customer enquiries and resolve issues in a timely and effective manner
· Complete administrative and computer-based tasks accurately
· Assist colleagues and contribute to the smooth running of the wider team
· Identify operational challenges and take a practical approach to resolving them
· Adapt to new processes, procedures and responsibilities as the business grows
· Maintain accurate records and documentation
· Report all completed jobs at the end of each working day
· Deliver a consistently high standard of customer service
What We're Looking For
Essential Requirements
· Full UK driving licence
· Minimum 1 year of experience in a customer service role
· Excellent customer service and relationship-building skills
· Strong verbal and written communication abilities
· Good IT and computer skills
· Strong organisational and time-management skills
· Ability to work independently and as part of a team
· Positive, proactive and professional attitude
· Strong problem-solving skills
· Ability to adapt to changing business requirements
· Ability to carry out the duties of the role safely and effectively
Personal Qualities
· Reliable and dependable
· Approachable and professional
· Self-motivated with the ability to use initiative
· Flexible and adaptable
· Team-oriented with a willingness to support others
Salary & Benefits
· Competitive salary of £26,000 – £30,000 per annum (dependent on experience)
· Flexible working hours
· Hybrid working model combining remote and office-based work
· Choice of working days across Monday to Saturday
· 5.6 weeks annual holiday entitlement per holiday year (January to January)
· £100 referral reward for leads resulting in a sale with an order value exceeding £1,000
· Opportunity to develop your career within a growing business
· Supportive and collaborative working environment
· Immediate start available
Why Join?
This is a fantastic opportunity to join a growing company where your contribution will make a real difference. You'll enjoy a varied role, flexibility around your working pattern and the chance to develop your skills as the business continues to expand.
How to Apply
We are keen to hear from motivated individuals who enjoy customer interaction, problem-solving and being part of a supportive team.
Apply Now
If you're ready to take the next step in your career, click Apply Now or send your CV to [email protected]
This is your chance to join a forward-thinking company that truly values its team.
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INDMTF
Pay: £26,000.00-£30,000.00 per year
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Dunning
