Contract
Permanent - Full Time
Working Hours
37 hours Monday to Friday
Location
Belfast
Our Rewards;
- Annual Bonus
- Annual Cost of Living Review
- 23-25 Days Holiday per year + 11 stats and opportunity to buy more holidays
- Family Friendly Policies
- Enhanced Maternity and Paternity Pay
- Health Care
- Sick Pay
Your new opportunity
Reporting to the Debt Manager, the main objective of the Credit Controller role is to reduce arrears in line with target, improving our company’s cash flow while at the same time ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed.
The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department.
Energia are seeking to recruit someone with experience in a customer specialist role.
About you
- 2 years+ experience working in Credit Control or a similar environment dealing with a high volume of customers and finding the best ways to recover payment for bills with effective negotiation.
- Previous experience of working in a fast paced / target driven environment.
- Excellent telephone manners with experience of working daily on inbound & outbound calls.
- Demonstrable strong communication skills and a well organised approach.
- Experience of working towards KPIs.
- Proficient in the use of MS office to include - Word, Excel, Outlook and PowerPoint.
If you are enthusiastic about this role but don’t meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we’re looking for.
Learning & Development;
- Career Progression and Development - Almost 100% of our promotions are from within the organisation
- Wellbeing Fund - to be used towards anything that energises you from Gym membership to Reflexology
- Mentoring Scheme
- Virtual Gym Membership
Social Opportunities;
- Sports and Social Club
- Allyship@work
- Women's Network
- Green Team
- Volunteering days and more
- 87% of employees would recommend Energia Group to friends and family as a great place to work!
- You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focussed are at the heart of all our efforts
- You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year-round learning and support for professional subscriptions
- We also offer an annual Bonus, an award-winning wellbeing programme including a counselling service, sports and social clubs, a ‘Wellbeing Fund’ to be used towards anything that energises you, generous holiday allowance with opportunity to buy more and Health Cash Plans.
- Role worked on a hybrid basis (3 days from the office and 2 days from home), collaborate regularly with your peers while having a balance between your home and work life.
- Does Energy Move You? APPLY NOW!!!
Pay: £28,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Work Location: In person
