Interested in leading a modern UX organization shaping AI-first and agentic enterprise products?
Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed?
We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.
As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery—especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.
Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).
Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.
Recruit, develop, and lead a high-performing team of designers, researchers, and UX leaders.
Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.
Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).
Proven leadership in B2B/enterprise software, workflow tools, analytics, or data-intensive products.
Experience building and scaling design organizations ( operating model, talent, standards, and governance).
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