Job Title: PMO Lead
Location: Walsall, West Midlands
Package: Up to £55,000 per annum (DOE) | Company Benefits
Contract: Full-Time | Permanent | Hybrid (minimum 2 days per week in office)
Overview:
At Echo Managed Services, we are seeking a Central PMO Lead to manage the development of a central PMO capability that will underpin how we deliver at scale our Aptumo Implementation Methodology (AIM).
This is not aligned to a single programme, instead, you will operate across the full delivery portfolio providing independent assurance, governance, and insight across multiple programmes. You will be instrumental in embedding a repeatable, scalable PMO capability, ensuring delivery remains consistent, controlled, and predictable as our organisation grows.
If you are detail-driven, proactive, and passionate about improving delivery standards at scale, this is an opportunity to make a lasting, strategic impact.
Who We Are:
Part of the South Staffordshire Group, Echo Managed Services is a leading provider of outsourced solutions and software. We are investing significantly in our delivery framework through AIM to enable high quality, consistent implementation outcomes across a growing portfolio.
We pride ourselves on collaboration, innovation, and continuous improvement, creating an environment where strong PMO capability is central to our success.
The Role:
As a Central PMO Lead, you will support the Head of PMO in establishing and running a robust, enterprise-wide PMO function.
You will ensure governance, assurance, and reporting standards are applied consistently across all programmes, and embedding AIM as a sustainable operating model, moving beyond documentation into real, measurable delivery practice resulting in improved delivery predictability, reduced risk, and greater stakeholder confidence.
Key Responsibilities:
- PMO Governance & Assurance
- Maintain and embed consistent governance frameworks aligned to AIM
- Coordinate and assure stage gates, approvals, and governance forums
- Ensure adherence to delivery standards, methodologies, and controls across programmes
- AIM Embedding & Continuous Improvement
- Lead and support the rollout and adoption of AIM
- Ensure AIM is applied consistently across live delivery environments
- Maintain central standards, templates, artefacts, and tooling
- Identify opportunities to improve efficiency, quality, and repeatability
- Portfolio Reporting & Insight
- Provide a consolidated portfolio view across risks, issues, milestones, and financials
- Produce high-quality reporting packs, dashboards, and executive summaries
- Analyse data to identify cross-programme trends, dependencies, and systemic risks
- Enable proactive, data-driven decision making
- Risk, Issue & Change Management
- Maintain and assure RAID logs, dependency tracking, and change control processes
- Ensure timely updates, escalations, and mitigation planning
- Strengthen scope and change governance to support commercial and delivery outcomes
- Stakeholder & PMO Leadership Support
- Act as a key support to the Head of PMO, owning day-to-day PMO operations
- Enable leadership focus on strategic growth and AIM maturity
- Support internal and client-facing forums with clear, structured outputs
- Documentation & Controls
- Maintain central repositories ensuring version control, audit readiness, and transparency
- Ensure consistency of documentation across programmes
What You’ll Need:
- Proven experience in a PMO or Business Change role, ideally within software or technology delivery
- Experience establishing or maturing PMO capability in a growing organisation
- Strong understanding of portfolio governance, assurance, and reporting frameworks
- Experience supporting delivery across multiple programmes or complex environments
- Proficiency with tools such as MS Project, Excel, PowerPoint, SharePoint, and Jira
- Strong analytical skills with the ability to turn data into meaningful insight
- Confident communication skills with experience supporting senior stakeholders
- Experience in utilities, energy, or public sector environments (desirable)
- Familiarity with Agile, Waterfall, or hybrid delivery models (desirable)
- Knowledge of implementation methodologies or scaled delivery frameworks (desirable)
- Recognised qualification such as PRINCE2, MPM, or AgilePM (desirable)
What You’ll Get in Return:
- Family-Friendly Leave - Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
- Financial & Life Assurance - Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
- Health & Wellbeing - Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
- Lifestyle & Perks - Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
- Professional Development - Hands-on training and ongoing career development opportunities
- Inclusion & Belonging - Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
- Performance & Recognition - Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
Work Location: In person
