Job Summary
We are seeking a proactive and compassionate Housing Support Officer to join our dedicated team. In this vital role, you will provide essential support to individuals and families experiencing housing instability or homelessness. Your primary focus will be on facilitating access to safe, affordable housing options, offering guidance on tenancy management, and ensuring clients receive the necessary resources to achieve stability. This position offers an exciting opportunity to make a meaningful difference in people’s lives while working within a dynamic and supportive environment.
Responsibilities
- Engage with clients to assess their housing needs and develop personalized support plans.
- Assist clients in navigating housing applications, including using property management systems like Yardi.
- Negotiate with landlords, property managers, and service providers to secure suitable accommodation options.
- Provide advice on tenancy rights, responsibilities, and conflict resolution to promote sustainable tenancies.
- Coordinate with internal teams and external agencies to deliver comprehensive support services.
- Maintain accurate records of client interactions, housing placements, and case progress using digital tools.
- Monitor client progress and adjust support strategies to ensure long-term housing stability.
Qualifications
- Proven experience in housing support, social work, or related fields is preferred.
- Strong negotiation skills to facilitate agreements between clients and landlords or service providers.
- Familiarity with property management software such as Yardi is highly desirable.
- Excellent communication skills with the ability to build trust and rapport with diverse populations.
- Ability to work independently while collaborating effectively within a team environment.
- Knowledge of tenancy laws, housing policies, and community resources is a plus.
- A proactive attitude with strong organizational skills and attention to detail.
Join us in this rewarding role where your dedication can transform lives! We are committed to fostering an inclusive workplace that values your expertise and passion for making a difference in the community.
Pay: £25,420.00 per year
Work Location: In person
