JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About the role
We're looking for an Associate Director to join our Workplace Consulting team. In this role, you'll help clients navigate change — working alongside them to understand their challenges, shape practical solutions, and support them through transitions that affect their people, their workplaces, and how their organisations operate.
This is a varied, client-facing role with real ownership. You'll lead projects, build relationships, and bring structured thinking to complex problems — all within a collaborative and supportive team.
What you'll do
Partner with clients through change programmes, helping them bring their people with them and make transitions as smooth as possible
Lead and manage projects end-to-end — holding plans, timelines, and stakeholder communications together with confidence and care
Build trusted relationships with clients, acting as a consistent and credible point of contact throughout the work
Collaborate with colleagues across JLL to bring broader expertise and integrated thinking to client challenges
Contribute to the team's growth — supporting proposals, developing our approaches, and sharing your perspective on how we can do our work better
What we're looking for
We care more about what you can do than where you've done it. You might come from consulting, an in-house change or transformation role, learning and development, communications, or somewhere else entirely — what matters is the quality of your thinking and how you work with people.
You'll likely bring:
Experience leading or managing change — helping organisations and their people navigate transitions effectively
Confidence managing projects, keeping things on track, and communicating clearly with a range of stakeholders
Strong interpersonal skills — you build trust quickly, listen well, and can adapt how you communicate to different audiences
Curiosity about the broader business challenges organisations face, including how their workplaces and real estate portfolios support their strategy
A desire to keep growing — taking on new challenges, broadening your expertise, and contributing to a team that's always developing its offer
We welcome applications from people at different stages of their career and from all backgrounds. If you don't meet every point above but feel strongly that this role is right for you, please still get in touch.
Why JLL Consulting?
Our team works with some of the world's leading organisations on challenges that genuinely matter — how people work, how workplaces can perform better, and how real estate strategy connects to business strategy. No two clients or projects are the same, and we're committed to developing our people and creating an environment where everyone can do their best work.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
