Location: Council House, Derby, DE1 2FS
Rate: £19.45 per hour (Umbrella)
Contract: 3 Month Contract
Hours: Full Time
Pay: Bi-weekly
We are seeking a dedicated Homelessness Advisor to join our dynamic Housing Operations team for a temporary three-month period. This role is pivotal in executing the Council's legal responsibilities concerning homelessness as outlined in Part VII of the Housing Act 1996. The successful candidate will provide top-tier housing advice, work on homelessness prevention, and offer support to individuals facing housing insecurity. This position is ideal for those with a background in housing options or homelessness who are committed to fostering positive outcomes and reducing homelessness.
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Deliver in-person housing advice to individuals with housing challenges.
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Implement strategies to prevent and alleviate homelessness in accordance with current laws and best practices.
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Conduct thorough assessments of homelessness and housing needs.
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Create individualized housing plans based on specific client situations.
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Offer written guidance to clients experiencing housing issues.
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Maintain precise case records using housing management software.
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Negotiate with landlords and housing providers to achieve favorable housing solutions.
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Provide information and advice on:
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Housing Options
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Welfare Benefits
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Housing Rights
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Resettlement Support
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Legal Housing Remedies
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Collaborate closely with both statutory and voluntary sector partners.
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Participate in multi-agency meetings and court proceedings as necessary.
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Contribute to service improvements and promote best practices within the team.
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Assist in preparing reports and case updates for senior management.
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Handle inquiries, complaints, and customer escalations efficiently.
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Fulfill safeguarding duties for children and vulnerable adults.
Requirements:
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Proven experience in Housing Options, Homelessness, Housing Advice, or related services.
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Familiarity with homelessness legislation, particularly Part VII of the Housing Act 1996.
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Experience in conducting housing assessments and developing support plans.
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Ability to manage housing-related caseloads effectively.
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Strong customer service and communication skills.
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Competence in negotiating favorable housing outcomes.
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Excellent organizational and record-keeping abilities.
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Experience working with vulnerable populations.
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Capability to collaborate effectively with internal teams and external partners.
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Understanding of welfare benefits and housing support services.
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Experience with Local Authority homelessness services.
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Familiarity with the Homelessness Reduction Act for preventing and relieving homelessness.
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Experience attending court proceedings.
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Proficiency in using housing management and homelessness case management systems.
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Competitive hourly rate of £19.45 (Umbrella)
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Three-month contract
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Location: Derby (DE1 2FS)
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Bi-weekly pay schedule
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Opportunity to work in a supportive and active Housing Operations team
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Diverse caseload focusing on homelessness prevention and housing solutions
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A rewarding role that supports vulnerable residents and enhances housing outcomes
This position is well-suited for individuals with experience as a Homelessness Officer, Housing Options Officer, Housing Advisor, Homelessness Prevention Officer, Housing Needs Officer, Housing Solutions Officer, or Temporary Accommodation Officer.