Admin Assistant (Part Time)
Location: Gordale Garden Centre, Burton, Wirral
Hours: 22.5 hours per week
Working Days: Sunday, Monday and Tuesday (fixed days)
Contract: Permanent, Part Time
Pay: Starting at £13.69 per hour, with further increases in line with length of service.
Closing Date: Sunday 9th August 2026
About Gordale
Gordale Garden Centre is an award-winning, family-run business that has been serving customers for over 75 years. Set within 15 acres of beautifully landscaped grounds, we offer much more than a traditional garden centre, with an extensive plant area, home and lifestyle departments, food hall, children's play areas, petrol station and our popular coffee shop.
We're proud to be known not only for delivering an exceptional customer experience, but also for being a great place to work. We believe in supporting our colleagues, recognising hard work and creating an environment where people enjoy coming to work every day.
The Role
We're looking for an organised, friendly and proactive Admin Assistant to join our busy office team.
This is a varied role within a fast-paced retail environment where no two days are the same. Alongside providing administrative support, you'll play an important part in the day-to-day running of the garden centre by assisting customers, supporting departments across the business and helping on the tills during busy trading periods.
We're looking for someone who enjoys working with people, has excellent attention to detail and understands the pace and demands of a busy retail business.
What You'll Be Doing
Administration
- Answering incoming telephone calls and emails professionally and efficiently.
- Processing delivery notes, invoices, purchase orders and stock information accurately.
- Liaising with suppliers regarding deliveries, shortages, claims and credit requests.
- Maintaining accurate records and supporting the smooth running of the office.
- Ordering and maintaining office stationery and office supplies.
Customer Service
- Supporting customers with enquiries both in person and over the telephone.
- Coordinating customer deliveries and resolving any issues promptly.
- Processing gift card purchases and telephone payments.
- Supporting the administration of our customer loyalty scheme.
Retail Support
- Assisting on the tills during busy periods.
- Supporting departments across the garden centre when required.
- Responding positively to the changing needs of the business during peak trading periods.
Maintaining Standards
- Ensuring the office and work areas remain organised, safe and tidy.
- Following all company procedures, including Health & Safety and GDPR requirements.
- Working collaboratively with colleagues across all departments.
We're Looking For Someone Who
- Has previous experience working within a retail environment.
- Has excellent administrative and organisational skills.
- Has a high level of accuracy and attention to detail.
- Is confident communicating with customers, suppliers and colleagues.
- Is comfortable using Microsoft Office and computer-based systems (training will be provided on our in-house systems).
- Can prioritise workloads and work independently.
- Has a positive, flexible approach and enjoys supporting different areas of the business.
- Is passionate about providing outstanding customer service.
What We Offer
- Competitive rates of pay, with increases in line with length of service.
- Staff discount across the garden centre.
- Company pension scheme.
- Free on-site parking.
- Full training and ongoing support.
- A friendly, supportive working environment within a well-established family business.
If you're an organised team player who enjoys working in a busy retail environment and would like to join one of the North West's leading independent garden centres, we'd love to hear from you.
Closing Date: Sunday 9th August 2026. Applications will be reviewed week commencing 10th August
Apply today and become part of the Gordale team.
Job Types: Part-time, Permanent
Pay: From £13.69 per hour
Benefits:
- Company pension
- Free parking
Language:
Work Location: In person
