Burners Division of Ariston Group, represented in the UK by ECOFLAM and ELCO brands, is specialists in combustion technologies as well as worldwide brands recognised for the reliability of their burners, the competence of the technical team and the wide offer of customised solutions for residential heating and industrial applications.
For our Sales team we are looking for a Sales Administrative Specialist
Job description
A Sales Administration Specialist is responsible for being the key contact between sales representatives, customers and central office, coordinating the entire order process by ensuring the smooth processing of customer orders, quotations, and sales administration activities.
The core objective is to control and manage all orders within the UK & Ireland. The Sales Administrative Specialist must deliver excellence in service through all stakeholders, managing tasks efficiency and productively.
Job responsibilities
Process and verify customer orders accurately and efficiently using internal systems
Prepare and issue quotations, order confirmations, and sales documentation
Liaise with customers regarding product availability, pricing, lead times, and delivery updates
Coordinate with logistics, warehouse, finance, and technical departments to ensure smooth order fulfilment
Support the external sales team with administrative and operational tasks
Maintain accurate customer and sales records within internal systems
Handle customer enquiries and order acknowledgements professionally via phone and email
Monitor outstanding orders and proactively communicate any delays or issues
Assist with forecasting, reporting, and weekly sales data analysis
Support key account administration and project tracking activities
Ensure compliance with company procedures, pricing structures, and commercial policies
Any other reasonable tasks assigned within the Sales Administration area of responsibility
Job requirements
Experience within the heating industry is preferred
Math, English GCSE Level C or 4 and above
Experience in an administrative role with knowledge of Excel, SAP and CRM
Burners Division of Ariston Group, represented in the UK by ECOFLAM and ELCO brands, is specialists in combustion technologies as well as worldwide brands recognised for the reliability of their burners, the competence of the technical team and the wide offer of customised solutions for residential heating and industrial applications.
For our Sales team we are looking for a Sales Administrative Specialist
Job description
A Sales Administration Specialist is responsible for being the key contact between sales representatives, customers and central office, coordinating the entire order process by ensuring the smooth processing of customer orders, quotations, and sales administration activities.
The core objective is to control and manage all orders within the UK & Ireland. The Sales Administrative Specialist must deliver excellence in service through all stakeholders, managing tasks efficiency and productively.
Job responsibilities
Process and verify customer orders accurately and efficiently using internal systems
Prepare and issue quotations, order confirmations, and sales documentation
Liaise with customers regarding product availability, pricing, lead times, and delivery updates
Coordinate with logistics, warehouse, finance, and technical departments to ensure smooth order fulfilment
Support the external sales team with administrative and operational tasks
Maintain accurate customer and sales records within internal systems
Handle customer enquiries and order acknowledgements professionally via phone and email
Monitor outstanding orders and proactively communicate any delays or issues
Assist with forecasting, reporting, and weekly sales data analysis
Support key account administration and project tracking activities
Ensure compliance with company procedures, pricing structures, and commercial policies
Any other reasonable tasks assigned within the Sales Administration area of responsibility
Job requirements
Experience within the heating industry is preferred
Math, English GCSE Level C or 4 and above
Experience in an administrative role with knowledge of Excel, SAP and CRM
Location:
Worcester, GB, WR3
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Position Level: Specialist
Posting Date: Jun 26, 2026
