We are looking for an enthusiastic Customer Services Advisor to join our team in Coventry.
Job Type:
Shift:
- Monday - Friday (9.30am - 6.00pm)
- Flexibility to cover holiday / sickness
Core Value
- Provide a first class customer service experience
Key Activities
- Customer Service and Traffic Enquiries / Queries
- Monitoring and Reporting
- Customer, Driver, Depot & Member Engagement
- Account Management
Key Partners
- Member Support
- Operations
- Warehouse
- Drivers
- Depots / Members
- Management Team
- Key Account Managers
Essential Skills
- Excellent Customer Facing Skills
- Excellent Interpersonal Skills
- Highly Organised, Strong and Influential Communicator
- Natural Ability and Desire to Resolve Problems and Queries
- Highly Motivated
- Team Player
Benefits
- 28 Days Holiday (Increases over time to 33)
- Annual Service Bonus
- Driver Referral Scheme
- Holiday Buy Back Scheme
- Workplace Pension
Salary:
Pay: £29,828.24 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
