This role is a 24-month fixed term contract.
Endpoint Configuration & Patching Analyst
Location: Carlisle or Warrington
Reporting to: ICT Infrastructure Lead
About the role
The Endpoint Configuration & Patching Analyst plays a critical role in ensuring NTS maintains a secure, compliant, and well‑managed endpoint estate. Using Microsoft Intune as the primary Mobile Device Management (MDM) platform, the role leads the configuration, patching, and ongoing health of all corporate devices.
You will work closely with ICT, Cyber Security, and operational teams to ensure endpoints remain secure, up to date, and aligned with organisational standards, supporting NTS’s commitment to safe, secure, and reliable operations across the nuclear transport sector.
Aligned with our culture principles—Freedom, Helpfulness, and Drive—you will contribute to a high‑performing ICT function that empowers colleagues, supports customers, and continuously improves.
What you’ll be doing
Managing Intune configuration policies, compliance settings, baselines, and application deployments
Leading patch management across Windows and third‑party applications, ensuring timely and secure updates
Monitoring compliance, resolving patch failures, and maintaining a secure, up‑to‑date device estate
Working with Cyber Security teams to prioritise vulnerabilities and support CE+ compliance
Producing audit‑ready reports and maintaining effective device health policies
Testing patches and configuration changes through pilot groups and supporting CAB submissions
Troubleshooting update failures, compliance drift, and configuration conflicts
Supporting users and technicians to maintain stable, update‑ready devices
Optimising update delivery using Delivery Optimisation and automation tools
Creating scripts or workflows to improve efficiency and reduce network load
Maintaining accurate documentation for patching processes and Intune configurations
Ensuring procedures are consistent, repeatable, and aligned with audit requirements
Training & development
Support toward Microsoft endpoint management certifications
Opportunities to develop PowerShell and automation skills
Exposure to CE+ compliance processes and cyber security collaboration
Access to NDA Group learning and development pathways
Who we’re looking for
Experience
Supporting or administering an Intune‑managed endpoint estate
Managing patch cycles and responding to zero‑day vulnerabilities
Working with Cyber teams on vulnerability remediation
Participating in CAB/change management processes
Creating and maintaining technical documentation
Exposure to OS upgrade programmes (e.g., Windows 11 rollouts)
Knowledge
Understanding of Intune policies, compliance, baselines, and update rings
Knowledge of Windows Autopatch and Delivery Optimisation
Awareness of cyber security principles, CVEs, CE+ requirements, and secure configuration standards
Knowledge of Entra ID device identity, compliance states, and conditional access
Understanding of ITIL change management processes
Skills & behaviours
Hands‑on experience managing endpoints through Microsoft Intune
Ability to deploy and manage Windows Updates and Feature Updates at scale
Strong troubleshooting skills for update failures, compliance drift, and app deployment issues
Ability to produce compliance dashboards and audit‑ready reports
Basic to intermediate PowerShell skills for automation and reporting
Understanding of networking elements affecting update delivery
Strong communication and collaboration skills
Commitment to NTS culture principles:
Freedom – empowering people to perform
Helpfulness – supporting colleagues and customers
Drive – demonstrating confidence, curiosity, and innovation
Why NTS?
At NTS, our people are trusted to perform, supported to grow and encouraged to be curious and innovative. We create an environment where you’re given the freedom to do your job well, the support of a strong team, and the opportunity to help shape the future of safe and reliable rail operations.
The Kind of People We’re Looking For
We’re interested in who you are, not just what’s on your CV.
You’re likely to thrive at NTS if you:
