Vehicle Sales Compliance Manager
Location: Leek Road, Hanley
Salary: £25,000 Basic | £70,402 OTE
Working Hours: Monday to Friday 09:00-17:30
About the Role
We are looking for a driven and commercially focused Vehicle Sales Compliance Manager to join our team at Holdcroft Motor Group. This is a unique opportunity for an experienced telesales professional who combines strong sales ability with excellent attention to detail and a passion for compliance.
You will play a key role in ensuring every customer receives the right level of information and support when purchasing insurance products, while maximising sales opportunities and maintaining the highest standards of FCA and GDPR compliance.
Your Role:
Drive sales and maximise income across General Insurance and Finance products through inbound and outbound telesales
Ensure every customer receives clear, accurate and compliant information throughout the sales process
Act as a compliance champion, ensuring calls, offers and transactions meet FCA, TCF and GDPR requirements
Audit transactions and ensure all disclosures and documentation are accurate and complete
Consistently achieve and exceed monthly sales and income targets
Identify new sales opportunities by analysing performance and customer data
Deliver an exceptional customer experience by explaining insurance products clearly and confidently
Maintain accurate records across all relevant systems
Support a high-performing, target-driven and compliant sales environment
About You:
Has proven experience in high-volume telesales
Has previous insurance experience, or a strong interest in developing within insurance sales
Has excellent communication and telephone skills
Is confident handling objections and converting sales opportunities
Has a strong understanding of, or willingness to learn, FCA regulations, TCF and GDPR
Has excellent attention to detail and a strong compliance mindset
Is confident using computer systems and online platforms
Is highly motivated, resilient and target-driven
Can work effectively in a fast-paced environment while maintaining high standards
What We Offer:
£25,000 basic salary with realistic OTE of £70,402
Uncapped earning potential linked directly to performance
Career progression opportunities within a growing organisation
Bespoke in-house training and development
Colleague referral bonus scheme of up to £1,000
Employee discounts across the business
Employee Assistance Programme
About Holdcroft
Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is rewarded.