NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
As an Audio Typist within NHS Greater Glasgow and Clyde, you will play a vital part in supporting high-quality patient care through accurate and timely transcription services. Working closely with clinicians and multidisciplinary teams, you will ensure essential clinical documentation is produced to a high standard, contributing directly to patient pathways. This is an excellent opportunity to join one of the largest NHS organisations in the UK, where your skills will be valued and developed. You’ll be part of a supportive administrative team in a fast-paced acute environment, making a real difference every day. NHSGGC offers a strong culture of learning, collaboration and continuous improvement, helping you grow in your career while supporting the health of our communities.
Duration, Location, and Working Pattern:
- Glasgow Royal Infirmary
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Monday to Friday, 09:00 to 17:00
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Please note the salary is pro rata for part-time hours
Key responsibilities:
- Transcribe clinical dictation from outpatient clinics, inpatient discharges and medical reports
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Input and maintain accurate patient data on clinical systems to support follow-up care
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Prepare and manage clinic letters, ensuring timely distribution and filing within patient records
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Liaise with clinical staff, GPs and colleagues to resolve queries and obtain accurate patient information
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Track and manage patient case records across departments, ensuring efficient movement and availability
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Prioritise workload effectively to meet strict turnaround times and quality standards
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Support general administrative duties including document handling, results processing and correspondence
Knowledge, training, qualifications and/or experience required to do the job:
- Secretarial Studies qualification or equivalent experience with advanced keyboard skills
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Proven audio typing ability with high speed and accuracy
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Strong understanding of medical terminology and excellent English language skills
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Experience using Microsoft Office applications, particularly Word and Outlook
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Familiarity with clinical systems such as TrakCare or similar is desirable
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Excellent organisational skills with the ability to manage competing priorities effectively
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Strong communication skills and the ability to work collaboratively within a team
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Interim Admin / Waiting List Manager, Clare Cantwell, [email protected] , 0141 201 3716
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
