Receptionist - Bank

Bupa -
Bournemouth

Quick apply

Job details

Full-time
£13.10 - £14.10 an hour

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Discounted or free food
Company pension
Employee discount
Gym membership
Flexible schedule
Referral programme

Qualifications

Inbound customer enquiry call handling
Filing
Front desk
Customer interaction

Full job description

Job Description:

Receptionist (Bank Hours)

Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA

Bank Hours Required

£13.10 - £14.10 Per hour depending on experience

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You'll help us make health happen by:

Acting as the first point of contact for all visitors to the home
Taking responsibility for managing new enquiries
Providing advice and support both face to face and over the phone
Conducting show-arounds within the care home
Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications needed for this role:

You've worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You're approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people's lives.

Benefits

Flexible working patterns to fit around you
Comprehensive induction (fully paid)
Free meal on every shift
DBS Check and Uniform provided and paid for by Bupa
Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type:

Full time

Job Area:

Locations:

Queensmount

Gym membership, Paid volunteer time, Employee mentoring programme, Private dental insurance, Free flu jabs, Discounted or free food, Company pension, Health & wellbeing programme, Referral programme, Additional leave, Financial planning services, Cycle to work scheme

Quick apply

Receptionist (Bank Hours)

Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA

Bank Hours Required

£13.10 - £14.10 Per hour depending on experience

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You'll help us make health happen by:

Acting as the first point of contact for all visitors to the home

Taking responsibility for managing new enquiries

Providing advice and support both face to face and over the phone

Conducting show-arounds within the care home

Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing

Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications needed for this role:

Benefits

Flexible working patterns to fit around you

Comprehensive induction (fully paid)

Free meal on every shift

DBS Check and Uniform provided and paid for by Bupa

Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

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