Fostering & Adoption UK Assistant Head of Service Development & Quality (23493)

Barnardo's -
Remote

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Job details

Permanent
£57,374 - £61,473 a year
1 day ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Product development
Internal quality assurance

Full job description

Do you have significant experience as a senior manager in fostering/adoption?
Are you looking for a new challenge or maybe a change of direction?
Do you have an interest in leading change, strategic management, developing new pieces of work, writing and reviewing policy & guidance, and embedding quality?
If so, then this could be the role for you!

We are seeking to recruit an experienced, solution focussed, innovative and enthusiastic UK Assistant Head of Service Development and Quality in fostering & adoption (this is an assistant director level post), to work in a fast paced team for the largest UK children's charity.

You will report to the UK Head of Fostering & adoption, and you will lead the UK Service Development and Quality team (currently consisting of two Operations Managers and a Charms data administrator). You will lead UK fostering and adoption on developing new areas of work, quality assurance, policy and good practice across fostering and adoption in all four UK nations, as well as represent Barnardo's externally.

Responsibilities include -

- Being the Agency Decision Maker for fostering and adoption across the UK when required.
- Participate on the out of hours (including evenings and weekends) helpline rota as the UK manager on call and have oversight of the helpline/ be Manager cover for services where required.
- Lead on the Charms recording system, guides, and data analysis, data protection.
- Project development, creation, oversight and management of new and existing products/developments in fostering and adoption services.
- Oversight and project management of the use of Magic Notes in fostering & adoption.
- Creation, review and oversight of policies, practice, guidance, templates.
- Oversight of the Adoption Assessment Project (AAR)
- Providing advice, guidance and decision making to fostering and adoption colleagues and senior managers
- Undertake complaints investigations and other investigations as / when required.
- Present at Senior Management Meetings and other internal meetings.
- Deliver workshops, learning events, lessons learned across fostering and adoption.
- Review external and internal inspection reports to ensure that policy/quality issues are shared across services.
- Represent fostering/ adoption at internal / external meetings and working groups, including working with government, media, policy, legal.
- Be the lead link with internal teams such as policy, media, creative, data governance, health & safety, business development
- Implement and establish reporting systems and present qualitative and quantitative performance analysis reports.
- Act as spokesperson for Barnardo's, highlighting Barnardo's experience and value as a fostering and adoption agency to influencing government policy and practice.
- Scrutinise external and internal inspection reports to ensure that policy/ quality issues are shared across services.
- Support in response to government consultations relating to fostering and adoption.
- Deputising for the Head of Fostering & Adoption when required.

This role is being advertised due to the current post holder moving into the Head of Fostering & Adoption role.

We will be shortlisting based on the requirements in the description, person specification and additional information sheet - so be sure to refer to these in your application. If you would like an informal conversation about the role, contact [email protected].

Interviews will be on 1st & 2nd September, and will include a task, the detail of which will be provided if shortlisted. There will also be an interview with children and young people (date to be arranged)

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues based on their contribution to excellence and alignment to our values and behaviours, and based on affordability. More details on Barnardo's pay framework can be provided on request.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
For Fostering & Adoption services, use of transcription tool Magic Notes
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reference number:

23493
Job Title:

Fostering & Adoption UK Assistant Head of Service Development & Quality
Location:

Home Based
Contract type:

Permanent
Hours:

36.25
Salary:

£57,374 - £61,473 Plus £312 Office at Home Allowance
Closing Date:

17 August 2026
Interview Date:

1 & 2 September 2026

Benefits

Discounts at 100's of retailers

Employee suggestion scheme

Company pension

Employee Assistance Programme

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