An opportunity has arisen for an administration assistant to join the palliative care team for eight months to cover a period of maternity leave.
The post is full time and the postholder will be working alongside the specialist palliative care team comprising of senior doctors, nurses and occupational therapists
The palliative care administration assistant is a key member of the palliative care team, whose main role is to support the teams’ specialist nurses and medical staff in the delivery of patient care and carer support. The role includes undertaking a broad range of administrative and clinical support tasks to help with the smooth running of the service.
The post holder will be expected to work closely alongside nursing and medical members of the specialist palliative care team, and nursing, medical and other allied health care professionals across North Bristol NHS Trust.
The post holder will require excellent communication skills and be able to exercise their own initiative, and will take personal responsibility for ensuring that trust and local policies and procedures are adhered to
The post is full time.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Administration Role
- updating the teams Careflow patient list in good time for the 08.30am board round, including identifying new patients when purple butterfly is in use
- answering the telephone throughout the working day and responding appropriately as needed, ensuring messages are relayed to the correct member of staff
- co-ordinating specialist palliative care outpatient activity. This includes: making outpatient appointments, typing and sending out letters, ensuring clinics are recorded on the trust database and maintaining local outpatient records
- supporting ward teams in ensuring the purple butterfly trolleys are in order and adequately stocked, providing advice, education and guidance on the appropriate use of all items.
- assisting the specialist palliative care team in preparation for meetings: writing agendas, room bookings, accurate and timely minute taking and distribution
- assisting the specialist palliative care team in preparation for teaching: room bookings, printing and room set up
- participating in palliative care clinical meetings and monthly team business, education audit and clinical governance meetings
- undertaking any other duties which are appropriate for the post as agreed with line managers.
See job description for full duties